#SproutChat Calendar: Upcoming Topics for October 2018
Sprout Social
OCTOBER 4, 2018
It’s hard to believe that we’re getting closer to the end of 2018. How you manage and de-escalate a crisis on social, as well as the steps you take to prevent it from happening again, are crucial to your customer service blueprint and brand presence as a whole. Social Media adds complexity to crisis communications.
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