Sprout Social

OCTOBER 11, 2022

Advocacy programs help social marketers extend their brand’s reach beyond their bandwidth—without additional paid spend. More than two-thirds (68%) of marketers report their organization already has an advocacy program. As one marketer said, “You need a lot of content to support a program. Product news/industry partnerships.

Thought Leadership 136

Thought Leadership Education Communications User-Generated 136

Adobe Experience Cloud Blog

FEBRUARY 3, 2020

Marketing is a dynamic, continuously evolving process that has changed dramatically over the past years. How does one keep current with the latest updates in marketing and continue growing professionally? . Marketing Nation Community is the answer. .” – Helen Keller.

Thought Leadership 145

Thought Leadership Marketing Marketers Customer 145

Adobe Experience Cloud Blog

OCTOBER 16, 2020

The Marketo Engage Champion program represents an elite group of our most advanced Marketo Engage users and brand ambassadors who are Marketo Engage Certified Experts (MCE) and actively share their knowledge and expertise in the Marketing Nation Community. Champion Spotlight in the Marketing Nation Community .

Thought Leadership 134

Thought Leadership Product Customer Branding 134

Adobe Experience Cloud Blog

MARCH 30, 2018

We know it’s essential to help our customers to be successful. But what about customer success marketing? How much do you know about it, and how does it affect us as marketers? In this blog, I’ll cover what customer success marketing is and how it fits into your marketing plan.

Customer 134

Customer Transform Thought Leadership Health 134

Marketing Insider Group

JULY 14, 2020

What does marketing even mean right now? So, what’s the answer to marketing in the age of disruption? Marketing isn’t a function. In this post, I’ll take you through marketing in the age of disruption and define five essential tips to help your brand make the leap to change and evolve. Quick Takeaways.

Thought Leadership 115

Thought Leadership Marketing Marketers CMO 115

Adobe Experience Cloud Blog

OCTOBER 23, 2019

A number of bright marketers are willing to get out of their comfort zone and take charge of their career development. This is why we recognize the top 50 talented marketers to celebrate their success and share their mission-driven, inspiring stories with the world. Abhishek Chandra , Marketing Ops Manager, WundermanMSC.

Transform 96

Transform Thought Leadership Global Marketing Digital Marketing 96

Adobe Experience Cloud Blog

MAY 22, 2017

SEO is powerful for more than just inbound marketing. The tools of SEO, and the insights SEO strategies generate, are also highly effective in delighting and retaining customers in the post-sale enablement, adoption, and retention phases of customer marketing. They may also be considering additional purchases.

SEO 133

SEO Customer User-Generated Thought Leadership 133

Adobe Experience Cloud Blog

JUNE 3, 2015

Author: Dayna Rothman Most marketers know that sales and marketing alignment can be tough! Creating the right structure between marketing and sales is imperative for proper alignment. This means defining roles in marketing and sales in a way that helps you move leads through the pipeline more effectively. Marketing Roles.

Thought Leadership 134

Thought Leadership eBook Marketing Marketers 134

Adobe Experience Cloud Blog

FEBRUARY 13, 2019

If basic is all we aim for, we fail as marketers. Today’s marketers must go the extra mile and shoot for peak personalization. Marketing automation systems enable you to take personalization from basic to brilliant. It’s the blood running through marketing’s veins. Getting in tune with your customers and colleagues.

Finance 134

Finance Thought Leadership Marketing Marketers 134

Marketing Insider Group

JANUARY 2, 2020

No matter how glamorous the glory days of Madison Avenue sound, you wouldn’t dream of going back to doing marketing the way they did it: glitzy, kitschy commercials that blanketed the airways – all three of them. Marketing transformation isn’t just a makeover – it’s a complete “paradigm shift” in strategy and execution.

Transform 82

Transform Whitepaper Thought Leadership Key Performance Indicator 82

Adobe Experience Cloud Blog

AUGUST 27, 2008

B2B marketing professionals in today's economy are always looking for new ways to do more with less and still gain a competitive advantage within the marketplace. First up in our B2B Marketing interview series is Tom Pick of WebMarketCentral. You've been a B2B marketer since 1992. Today, information is abundant.

Thought Leadership 48

Thought Leadership PR Marketing Marketers 48

Adobe Experience Cloud Blog

JULY 3, 2018

If you want to run a successful business, you need to take care of establishing and managing customer relationships. It doesn’t matter if you are a business owner or a marketing specialist, it’s important to be aware of the most common ways and methods of growing a community of loyal customers.

Customer 134

Customer Thought Leadership Marketing Marketers 134

Adobe Experience Cloud Blog

OCTOBER 25, 2018

Even though this suggests we might have difficulty engaging with strangers, marketers have no problem selling to strangers. So, is there actually any value in trying to go beyond one-size-fits-all marketing? Marketing in the Relationship Era. Even telemarketers practice a basic form of personalized marketing.

Telemarketing 134

Telemarketing CRM Thought Leadership Marketing 134

Adobe Experience Cloud Blog

JULY 17, 2018

Jokes aside, have you given much thought to how your customers can actually contribute to helping you grow your customer base? Peer-to-peer marketing is not only a viable channel you should be exploring, but it’s also one that has seen great success in both B2B and B2C marketing. 1) Customer Case Studies.

Customer 109

Customer Thought Leadership Whitepaper Non-Profit 109

Adobe Experience Cloud Blog

JULY 26, 2012

by Heather Watkins Being in customer marketing, I am always looking for new and better ways to identify and empower our most active customers. We’ve now “inducted” 50 customers into the program and it has been an enormous success. Leads thought leadership conversations offline and online.

Branding 113

Branding Thought Leadership Marketing Marketers 113

Adobe Experience Cloud Blog

MARCH 2, 2017

It’s not just about your customers learning a product’s features and functionality; it’s about them knowing how to use what they have to excel in their roles and reach–or exceed–their goals. For example, Marketo customers don’t simply want to learn how to use our platform for the sake of being certified Marketo users.

Education 129

Education Customer Thought Leadership Product 129

Adobe Experience Cloud Blog

JULY 9, 2013

The same mantra translates to your marketing career. Your marketing budget/resources/creativity is not a guarantee. In the same fashion, a marketing bucket list can help you strive for seemingly ‘pie in the sky’ marketing goals. We actually just checked this off of our marketing bucket list at Marketo!

Thought Leadership 134

Thought Leadership Fashion Marketing Marketers 134

Adobe Experience Cloud Blog

NOVEMBER 22, 2008

The next interview in the B2B Marketing thought leader interview series is with Mark Klein, CEO of predictive analytics company Loyalty Builders. Like me, Mark is a direct marketing expert whose background in science and passion for mathematics equates into a desire to help marketers improve their campaigns.

Thought Leadership 48

Thought Leadership Customer Acquisition Customer loyalty Direct Marketing 48

Adobe Experience Cloud Blog

NOVEMBER 22, 2008

The next interview in the B2B Marketing thought leader interview series is with Mark Klein, CEO of predictive analytics company Loyalty Builders. Like me, Mark is a direct marketing expert whose background in science and passion for mathematics equates into a desire to help marketers improve their campaigns.

Thought Leadership 48

Thought Leadership Customer Acquisition Customer loyalty Direct Marketing 48

Adobe Experience Cloud Blog

APRIL 25, 2018

Imagine a world where sales and marketing can actually work together and, in fact, help one another instead of stepping on each others’ toes. Creating a strong partnership between sales and marketing teams has plagued companies since…well, forever. It’s easy to praise marketing when there’s a success at the top of the funnel.

Health 134

Health Thought Leadership Marketing Marketers 134

Adobe Experience Cloud Blog

FEBRUARY 24, 2015

Author: Sanjay Dholakia We’re living in a Marketing First world. Over the past few weeks, I’ve dug deeply into the results of “ The Rise of the Marketer ,” a survey from the Economist Intelligence Unit on behalf of Marketo, to highlight some of the study’s key insights. But this approach is going to change.

Thought Leadership 134

Thought Leadership Marketing Marketers Shoppers 134

Adobe Experience Cloud Blog

JANUARY 26, 2017

As frustrating as a high churn rate can be, there are ways that you can you improve customer retention, all the while identifying post-sale opportunities. More than salvaging customers who might be on the brink of leaving, customer marketing maximizes the opportunities you already have.

Thought Leadership 115

Thought Leadership Communications Education Product 115

Adobe Experience Cloud Blog

MARCH 11, 2020

The more that consumers learn about how their data is gathered, used, sold, and compromised, the less they trust organizations to use it only to create better experiences or offer more relevant products. Earning and keeping customer trust has never been as important or as difficult. Be authentic and genuine with your customers.

Customer 173

Customer Thought Leadership Product Place 173

Adobe Experience Cloud Blog

DECEMBER 27, 2016

There are plenty of creative ways for marketers to leverage the holiday season to drive their business objectives across the customer lifecycle –gaining mindshare, acquiring new customers, retaining and selling more to existing customers, and bolstering loyalty. Engagement. to nudge them closer to conversion.

Customer Journey 110

Customer Journey Customer Thought Leadership Retail 110

Adobe Experience Cloud Blog

JULY 31, 2019

Dada, VP of product marketing and strategy at SolarWinds: “Product-centric customer education is a powerful tool to increase satisfaction and retention, as customers learn to get more value out of the products they buy from you.”. Understand Customer Success And “The Experience”.

Customer 133

Customer Thought Leadership Customer loyalty Communications 133

Adobe Experience Cloud Blog

JANUARY 21, 2016

But what if you could have a better idea of the changes 2016 has in store for marketers? We were curious so we asked Marketo employees to take a moment to look forward and share their marketing predictions. Social Media Marketing: Google is going to feel the pressure from social media advertising. Mike Tomita, Online Marketing.

Thought Leadership 91

Thought Leadership Direct Mail Customer Journey Marketing 91

Adobe Experience Cloud Blog

DECEMBER 2, 2019

Are you a marketing professional interested in developing your leadership presence, becoming a sought-after speaker, building a quality network, getting promoted, and multiplying your salary? Every year we select 40 talented marketers to join this career development program and become Champions.

Thought Leadership 120

Thought Leadership Promotion Management Branding 120

Adobe Experience Cloud Blog

JULY 11, 2016

Add this to the fact that it costs at least 10 times more to acquire new customers than to sell to the ones you already have, according to eMarketer, and you’ve got a strong business case to invest in your customer base. Today, more than ever, marketers must focus on providing value through the entire customer lifecycle.

Customer 91

Customer Thought Leadership Food eBook 91

Duct Tape Marketing

MARCH 19, 2019

Model for Marketing Maturity, Stage Two: Grow written by John Jantsch read more at Duct Tape Marketing. Marketing Podcast with John Jantsch on the Model for Marketing Maturity, Stage 2: Grow. This is the second episode in our three-part series on the Model for Marketing Maturity. Want to learn more?

Thought Leadership 69

Thought Leadership Marketing Marketers SEO 69

Adobe Experience Cloud Blog

FEBRUARY 23, 2016

Author: Anne Janzer Marketers love to launch things. In a way, we’re Mission Control for the business, launching products and campaigns with precision and flare. We’re talking about customers. Your customer begins an individual mission, pursuing a specific goal with your product.

Customer 91

Customer Thought Leadership Customer Acquisition Product 91

Adobe Experience Cloud Blog

FEBRUARY 9, 2018

While customer acquisition usually commands extensive strategy, partners and affiliates are often brought on passively. Affiliate marketing is outpacing social commerce and display advertising as a source of ecommerce purchases, matching the effectiveness of email efforts by driving 16% of those orders according to BI Intelligence.

Customer Acquisition 132

Customer Acquisition Affiliate Marketing Customer Thought Leadership 132

Adobe Experience Cloud Blog

JANUARY 26, 2015

Author: Lou Pelosi A number of my colleagues have recently asked whether the pace of innovation driving the marketing technology boom is subsiding or showing signs of fatigue. Organizations large and small are adopting more marketing technology to identify, engage, acquire and manage their prospects and customers.

Thought Leadership 134

Thought Leadership Energy Customer Journey Analytics 134

Adobe Experience Cloud Blog

AUGUST 24, 2016

If you’re not marketing additional products or services to existing customers, you’re missing out on low-hanging fruit. To thrive and succeed in today’s competitive environment, you need to incorporate cross-sell and upsell into your marketing strategy to reap the full benefits of your hard-won customers.

Thought Leadership 91

Thought Leadership Marketing Automation Platform CRM eBook 91

Adobe Experience Cloud Blog

OCTOBER 29, 2019

The consumer landscape is changing, and savvy brands are using purpose-driven marketing to stay connected. Empower your customers with the feeling that investing in your products or services makes them a hero. Ad Age’s article, “ Three Ways to do purpose-driven Marketing Right ” shares an example. “On

Customer 93

Customer Millennials Thought Leadership Promotion 93

Adobe Experience Cloud Blog

JULY 12, 2017

In a time when our customers hold the power, when they don’t want to be marketed to, and when they want to be engaged with in a personal and authentic way , if you have a customer community, you already have an incredibly powerful tool at your fingertips with which to engage customers. You’ve listened to your customers.

Customer 134

Customer Thought Leadership Place Management 134

Adobe Experience Cloud Blog

AUGUST 2, 2016

In fact, according to Gartner’s report, “Predicts 2014: Seizing the Digital Business Advantage,” 20% of all market leaders will lose their dominant position to a company founded after the year 2000. That advantage is crystal-clear when it comes to building a growth-oriented marketing strategy around existing customers.

eBook 91

eBook Customer Thought Leadership Transform 91

Marketing Insider Group

DECEMBER 4, 2012

In my Marketing Prediction post from last year, I did not break any new ground when I predicted that 2012 would be all about social, content and mobile. I predicted more CMOs would move to change the marketing mindset from one of promoting products to one of creating valuable customer-focused content.

Content Marketing 90

Content Marketing Telemarketing Thought Leadership Marketing 90