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5 key trends we’re seeing in B2B marketing

Martech

Marketers get involved in account penetration and expansion Traditionally, B2B marketers were expected to fill the top of the sales funnel with a steady stream of qualified leads, and sales functions like account management were charged with customer retention and expansion. This is a good thing. It’s hard to keep up!

eCommerce 131
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Are marketers trusting AI too much? How to avoid the strategic pitfall

Martech

Dig deeper: Googles search market share falls below 90% for first time since 2015 How AI tools are changing user behavior The new capabilities and changing user behaviors create a potential warning about the risk of relying on AI. If marketing executives dont act now to create a plan to manage AI, Hal could become your CMO in a few years.

Transform 122
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The complete crisis management guide for marketing leaders

Sprout Social

While we hope any crisis management plan will remain in storage and never used—preparation is key. This comprehensive guide to crisis management will provide you with actionable tips on how to build a strategy to respond to any crisis efficiently and keep customers informed. Table of contents What is crisis management?

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Instagram Reels Vs Story: How to Use Both to Boost Engagement

SocialPilot

So, if youre still curating your Instagram feed like 2015, its time to shift your resources to producing Reels. It can be nearly impossible to manage conversations on posts, DMs, comments, shares, and more, especially as they pour in at all hours of the day and night.

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Grammys 2025 predictions, according to social media

Hootsuite

— @muumuse.com on Bluesky (@MuuMuse) November 8, 2024 While Carpenters first studio album was released in 2015, the Grammys ruled that 2024s Short n Sweet was her breakthrough album, making her eligible to compete for Best New Artist. Rename the category Best Breakout Artist or Best Person We Finally Became Aware Of or something!

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What marketers need to know about managing social media through an economic downturn

Sprout Social

Managing social through down markets requires an additional layer of focus, rigor and empathy. Dietrich is a former CMO, most notably the head of marketing who took Atlassian public in 2015. How could an integrated social media management tool support your customer care efforts? What does that preparation entail exactly?

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15 Online Review Statistics

Backlinko

70% of individuals who read reviews are more inclined to write a review when they see that the manager takes the time to respond to customer online feedback. Total number of user reviews and ratings on the platform increased from 320 million in 2015 to more than 1 billion today.