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This richer insight allows brands to strengthen customerloyalty by responding to real-time shifts in sentiment and crafting marketing that resonates on a more personal and emotional level. Leveraging the power of AI and machine learning is crucial for thriving in the era of hyper-personalization.
As the customer gets to know the product, your email marketing campaigns should focus on ways to maximize the value of the product, find new ways to use it, and potentially add on other related products or services. When you identify complementary products for customers, you continue to provide increased value.
They need to figure out their ICP [ideal customer profile] as well.” The buyer persona is the fictional personalitymarketers create that represents a specific type of user who interacts with their brand. In contrast, the ICP is a description of customers who will benefit from your product or service.
PE (Personalization Engine). Like CDPs, PEs are for marketers and help with personalization efforts. PEs personalizemarketing efforts across channels (websites, apps, email, and social channels) with audience insights and defined targets. PEs specialize in deploying personalization campaigns. CDP vs. PE.
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