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How Gen Z uses social media and what that means for brands

Sprout Social

Casey Lewis, social media consultant, author behind the After School newsletter and expert of social trends among younger audiences, sums it up like this: “Any brand not actively trying to reach Gen Z and Gen Alpha is doing themselves a disservice. What brand content does Gen Z engage with? Data backs this up.

Gen Z 95
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Zapier's Head of Paid Ads on Storytelling, AI-Targeted Ads, and Why He's All-In on Influencer Marketing

Hubspot Marketing

To be fair, I'm still obsessed with my "Summer 2019" mix. He's also the manager of paid ads at Zapier. He succeeded because, moving forward, "we see that as our brand motion." (I'm sorry I can’t offer up a more recent fall-inspired album. Fully embrace the influencer buzz. And he's okay with it.

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3 steps to increase your martech budget

Martech

Newsletter platforms : Deliverability , IP reputation management, bounce rate optimization and blacklist prevention. Transactional systems : Scalability, managing large volumes of time-sensitive emails. Source: MartechTribe, 2019-2024 Companies must balance these agendas, recognizing that both are essential.

Transform 114
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6 outdated AI marketing trends you should retire in 2025 by Comarch

Martech

Nearly 90% of executives report faster complaint resolution, and over 80% see improvements in call volume management, all thanks to AI. This provided brands with a general understanding of how consumers felt about them, but it lacked depth and nuance.

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Battling burnout as a social media manager

Sprout Social

They are key players in managing their company’s reputation, deploying customer service, acquiring customers, spotting trends and navigating breaking news. . It can be frustrating when friends, family and even colleagues oversimplify your role as a social media manager. . How social platforms are combating burnout.

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How social listening increases customer advocacy: 6 examples

Hootsuite

The success of your brand depends on their good word. That’s why customer advocates — those who shout their love for your brand — are worth their weight in sales. Consumers trust what other consumers say over a brand’s own marketing. Consumers trust what other consumers say over a brand’s own marketing. Hint: Listen up.

Customer 106
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The service model evolving around CDPs

Martech

In 2019, Craig Howard said, “CDP is not a thing. Given this no-man’s land of professional support, CDP vendors built large service organizations with technical consultants, marketing operations professionals, account managers, customer success professionals and more. Brands need help sorting through the confusion.

Analytics 112