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Marketers Spend on New Technologies While Battling Usage and Impact Challenges

The CMO Survey

In addition, managing marketing technology, generative AI, growth, and sustainability are special topics covered in this edition. Managing Marketing Technology Over three-fourths (75.3%) of companies surveyed are using marketing technologies (Martech), with high-revenue organizations leading. just one year ago. Yet, only 56.4%

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How the Sprout Social Salesforce integration strengthens your team

Sprout Social

There’s a reason why more and more companies are linking their CRMs with social media management tools like Sprout. Why you need to integrate your CRM with social media ASAP. And your CRM platform should be a top priority. CRMs help businesses assist leads and customers on the path to purchase.

CRM 111
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4 qualities of an intent-driven marketing automation email program

Martech

For a B2C company, email still has priority when looking at attribution numbers. B2B reactivation is different from its B2C counterpart as a communication strategy. If a prospect goes quiet, your marketing automation can recognize that from your CRM platform and then trigger re-engagement. CRM agility.

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How Iron Mountain implements conversational AI to drive engagement and revenue

Martech

Information management and storage company Iron Mountain adopted a gradual and surefooted approach to adopting digital assistants and making conversational AI a driver of engagement and revenue growth. We added several skill sets in 2022 and 2023 to expand our usages of the platform,” Hansen said.

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Return to Normalcy? Leading Marketing in a Post-Covid Era

The CMO Survey

reported in February 2022, which is not surprising as many marketers are concerned about growth prospects this year and next. Both B2B and B2C buyers will be seeking to balance quality and price, as they manage budgets buffeted by inflation. Hedging economic optimism: Optimism for the U.S. economy hit 57.2 (out

CMO 130
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The crisis for disconnected B2B marketers

Martech

.” That was Steph Cuthbertson, HubSpot’s Chief Product Officer, talking about the old ways of attempting to market to customers in individual and siloed channels and sell to them in ways that B2C behemoths like Amazon have made obsolete. Connections and community.

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Marketers want better features from their martech solutions

Martech

And that includes mission-critical solutions like marketing automation and CRM. The 2022 MarTech Replacement Survey showed a continuation of some of the trends detected in 2021. How the new implementations were managed. Download the 2022 MarTech Replacement Survey here. Who championed the changes. Why we care.

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