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Marketers Spend on New Technologies While Battling Usage and Impact Challenges

The CMO Survey

The 32 nd edition of The CMO Survey examines reoccurring questions related to marketing spending and performance, marketing leadership, and marketing jobs. with B2B companies growing faster (at 19.1%) than B2C companies (at 11.5%). in five years—a spending level achieved in 2023. in Fall 2023. in August of 2021.

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B2B digital marketing budgets should grow in 2023

Martech

April 2023 state of B2B digital. This is in slight contrast to the views of a similar-sized sample expressed in Gartner’s 2023 CMO Spend and Strategy Survey, where between 12% and 26% of those interviewed expected to decrease spending in specific digital channels. Personalization and content generation lead the use cases.

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2023 Email Marketing Trends: Predictions from 20 Experts

AWeber

We’re expecting 2023 email marketing trends to be even more interesting, especially after asking 20 email marketing experts what they think will be the big in 2023. Design choices to engage the 2023 reader. 2023 is the year when creators need to choose a partner who does email as their thing, not as an add-on.”.

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AI agents: 2025 predictions

Martech

Dig deeper: Salesforce Agentforce: What you need to know While 2023 and 2024 [was for] realizing the initial benefits of AI in customer experience, 2025 will be the year where we really start to see the profound impact it will have, said Jay Patel, SVP & GM, Webex Customer Experience Solutions, Cisco.

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Marketers more optimistic even as budgets fall

Martech

Marketers are feeling much more optimistic this quarter, according to the CMO Survey from Deloitte. By sector, B2C Services companies report the highest rate of optimism, with 72% reporting feeling more optimistic. By sector, B2C Services companies report the highest rate of optimism, with 72% reporting feeling more optimistic.

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2023 Predictions: Experience, Ecommerce and Transformation

Martech

MarTech’s predictions for 2023 continue below. In 2023, companies will use advanced analytics, often powered by AI to scale it, to make better use of their customer data. Economic pressure and increased competition provide the motivation for more automation in customer experience and customer service in 2023. Get MarTech!

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Marketing Spending and Hiring Growth Slows Amidst Economic Uncertainty

The CMO Survey

Results from the 30 th edition of The CMO Survey indicate that inflation and economic uncertainty are harming marketing spending as the C-suite retrenches and cuts costs. In the B2C Product sector, superior product quality is now ranked as the top customer priority by 41.2 Sign up to participate in the next CMO Survey here.

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