article thumbnail

Looking at AI’s rapid infusion into marketing automation platforms

Martech

This is part one of a four-part series on AI’s infusion into marketing automation platforms. AI-enabled enhancements to the core uses of marketing automation platforms — data management, campaign/lead management and workflows/integrations — are being introduced by Salesforce , HubSpot and other market leaders.

article thumbnail

Features drive marketers to replace martech, but cost is top of mind for new apps

Martech

Cost-conscious marketers are paying close attention to price when they’re considering replacement applications for their martech stack, according to the 2024 MarTech Replacement Survey. The percentage of respondents replacing marketing automation platforms in the past year rose from 24% in the 2023 survey to 31% in 2024.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Where are martech vendors finding their revenue? Let’s take a look

Martech

But save some blame for a maturing market. Can you think of a lot of companies that need a CRM or marketing automation platform today but don’t have one? HubSpot’s average subscription revenue per customer was $11,447 during the first quarter of 2024, up 1% compared to the first quarter of 2023. AI innovation.

CRM 116
article thumbnail

It’s the age of AI agents: See how marketers can build one themselves

Martech

Are agents just re-packaged versions of automation? Yes Many early agents were legacy products re-launched under an AI banner, with almost everything in tech labeled as “AI” in 2023. It’s one route to better, more personalized marketing based on a customer’s existing product usage. Google Gemini’s Contact-to-Product module file.

CRM 120
article thumbnail

Take the 2024 MarTech Replacement Survey

Search Engine Land

In the past several years, the survey identified a number of interesting trends: Marketing automation platforms are the most-replaced martech application for three years running as we launch the 2024 survey. A growing number of replacements (more than one-third in 2023) are aimed at improving the customer experience.

article thumbnail

The future of the martech stack and marketing operations is ‘unstructured’

Martech

Other than defining the content category and/or media type and simple tracking metadata, unstructured data doesnt have a standardized format we can easily confine to drop downs in CRMs and marketing automation platforms (MAPs). The findings were featured in a whitepaper published in 2023.

CRM 92
article thumbnail

Take the 2024 MarTech Replacement Survey

Martech

In the past several years, the survey identified a number of interesting trends: Marketing automation platforms are the most-replaced martech application for three years running as we launch the 2024 survey. A growing number of replacements (more than one-third in 2023) are aimed at improving the customer experience.