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Marketing leaders identify demonstrating impact on financial outcomes as their primary challenge, with securing cross-functional support for newmarketing investments emerging as a fast-growing concern (24% increase over two years). Customer retention and brand value metrics hit two-year lows. of revenues and 11.4%
New technology is being introduced all the time to offer: Omnichannel shopping. Newcustomeracquisition channels. It also ensures you can take advantage of new technology as it’s released. Take advantage of new opportunities. Tracking where retail is going lets you: Branch out into newmarket segments.
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