2028, CRM and Traditional Marketing

What to expect from social media management in 2028

Sprout Social

NOVEMBER 15, 2023

This growing bounty of intelligence means social media will continue to supplant traditional market and customer research, as well as legacy customer records. So it’s unsurprising that 96% of business leaders expect social data to be integrated into their organization’s CRM capabilities over the next three years. Interoperable.

Management

Management Transform User-Generated CRM

Marketing Pro Pulse

What to expect from social media management in 2028

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