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3 Tips for Building a Successful Customer Marketing Program

Adobe Experience Cloud Blog

It’s not uncommon for today’s businesses to pour so much focus into signing contracts and filling funnels that the post-sale customer journey suffers as a result. So how do you bridge the gap from customer to advocate? Enter customer marketing. The more successful the customer, the louder the advocate.

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How to Structure Your Organization for Sales and Marketing Alignment

Adobe Experience Cloud Blog

Customer Marketing: This role supports sales through customer advocacy, testimonials, and references. Happy, engaged customers not only lead to greater revenue, but also greater trust from new prospects. According to Nielsen, 92% of customers trust recommendations from friends and family more than advertising.

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3 Ways Customer Engagement Can Be a Boon to Your Business

Adobe Experience Cloud Blog

Developing a comprehensive customer engagement strategy to generate additional revenue through your current customers—at a fraction of the cost. Shifting your focus from customer acquisition to customer marketing will help you in three key areas: 1. Retaining your customers. But how do you do that?

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B2B Marketing Thought Leadership: Tom Pick

Adobe Experience Cloud Blog

Third is an old lesson but an eternal one: meet the needs of customers. Marketing and PR practitioners have actually, in many ways, been slow to get this. Everyone loves search engine marketing (SEM) because it's so measurable: impressions, clicks, conversions, conversion rate, cost per click — it's all there on one nice screen.

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Why Big Data Means Big Responsibility for CMOs

Adobe Experience Cloud Blog

This past October, the Association of National Advertisers and other trade bodies launched a new “Data Transparency Label” in an effort to improve consistency in data reporting. The move is just one example of how advertisers are attempting to show consumers that they can be trusted with data. Please Use Responsibly.

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MarTech Momentum Continues into 2015

Adobe Experience Cloud Blog

In the last year, there has been a swarm of marketing companies advertising their products and services to drivers and passengers. Marketing categories that have been the most visible include: Mobile Marketing. Modern Marketing b2b Consumer'

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Does Your Product Help Your Customers Get Promoted?

Adobe Experience Cloud Blog

In this post, I’ll explain how customer advocacy is a powerful undercurrent that helps products spread. Ask Not What Your Customers Can Do for You. In a breakout session, Addy Clark, Director of Customer Marketing at FinancialForce, shared how an advocacy software advanced her career. And the kicker?

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