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Marketing strategies must be verified and proven with metrics and analytics. While C-suite executives and stakeholders often prioritize bottom-line figures like conversions and revenue, a broader view of engagement metrics is key for long-term success. However, not all metrics and KPIs carry the same weight. Whats the plan?
This is how we discovered conversationalmarketing platform Botco.ai,” explained Michelle Bonjour, STCHealth’s Director of Consumer Engagement. is an automated, AI-powered conversationalmarketing platform that works with many companies in the healthcare space (it is HIPAA-compliant). The training is continuous.
Quantifying impact across the funnel: The goal is to validate the direct impact of brand investments and understand their influence on other marketing channels. For example, a successful brand campaign might increase brand awareness and improve the efficiency of performancemarketing tactics like brand search or social retargeting.
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