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The Role of Reporting & Analytics in Modern CRM Systems

Marketing Insider Group

Customer relationship management (CRM) systems are everywhere, as the industry could be worth about $55 billion by the end of 2024. Most modern CRM systems have reporting and analytics features that help businesses extract meaningful insights from their data. What is CRM Reporting? What is CRM Analytics?

CRM 115
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How B2B marketing is becoming a strategic growth driver

Martech

In brand marketing, data fuels decision-making using audience insights and sentiment analysis to craft compelling brand narratives. Demand generation uses intent signals and predictive analytics to engage high-value accounts. Digital and content marketing use behavioral data to personalize user experiences.

Transform 125
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How to transform your website into a continuous marketing powerhouse

Martech

Comprehensive analytics : Advanced analytics provide deep insights into customer behavior, allowing for fine-tuned marketing strategies that align with business objectives. Integrated ecosystems : A website serves as the nucleus of an integrated martech ecosystem, seamlessly connecting various marketing channels and tools.

Transform 130
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Key marketing lessons from startup to scale-up

Martech

However, as they grow, they must shift toward more structured, data-driven strategies and employ suitable tools to monitor customer behavior and campaign performance. Once your business reaches the scale-up phase, it’s important to adapt by implementing customer relationship management (CRM) systems and marketing automation platforms.

CRM 115
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4 reporting essentials to streamline business intelligence

Martech

Data inputs in a media performance report, its crucial to validate conversion tracking tools, such as Adobe, Google Analytics (GA), or other platforms, to ensure confidence in performance metrics. If one isnt already in place, starting with a centralized repository for all marketing and analytics data is key.

Analytics 110
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9 essential tips for building a website that drives conversions

Martech

SEO adjustments: Monitor keyword performance, update meta tags and refine site structure because search algorithms evolve. This should include using tools like Google Analytics to track user behavior, traffic sources and engagement metrics. Dig deeper: How to increase website engagement with content recommendations 8.

Transform 129
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From guesswork to growth: How to build a customer-centric marketing strategy

Martech

Over-reliance on quantitative data Marketing teams equate data-driven with worshipping numbers and ignoring the critical context from squishier qualitative data. Analytics and A/B testing are important tools, but they say what happened without explaining why. The real job of marketing isn’t to generate clicks.