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In marketing, and in business more generally, we often hear that decision-making should be “data-driven” Data can yield all kinds of crucial insights into customer behaviour and preferences, as well as helping to identify opportunities, potential challenges, and strategies that are working effectively. 3) Technology.
She recently restructured her organization to reflect a more formal omnichannel approach and to ensure a consistent brand experience across pre-purchase, digital engagement and shoppermarketing, and post-purchase behavior. “Shoppermarketing is where we spend most of our time and money now,” she said.
This is because digital marketers use many campaign and reporting platforms with unique algorithms and ad formats. Digital advertising leaders experience overwhelm, not only with the many CMS platforms, reporting tools and analytic insights available but also with feature updates within each tool. Algorithms change all the time.
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