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Marketers bullish on digital engagement: Thursday’s Daily Brief

Martech

And with a surge in digital-first engagement, there’s notable growth YoY in tracking customer referral rates (29% growth), customer acquisition costs (26%), content engagement (23%) and customer satisfaction analytics (22%). Why we care. Anecdotally and through observation we know this to be true.

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AI in 2024: A Digital Marketer’s Guide to Benefits and Pitfalls

Digital Marketer

So, to help you out, AI can assist with customized email campaigns to vibrant website content so you connect well with your consumers. Additionally, AI is valuable across both the B2C and the B2B customer journey , elevating personalized interactions throughout every stage. This is crucial as it drives your desired results.

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The complete guide to chatbots for marketing

Sprout Social

Chatbots for marketing can maximize efficiency in your customer care strategy by increasing engagement and reducing friction in the customer journey, from customer acquisition to retention. Figure out what issues stop a user from converting to a customer.

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Cross-channel marketing use cases: 2022’s ultimate guide

Use Insider

Headquartered in Germany, Puma wanted to optimize its website in Malaysia and encourage customers to buy from the company website rather than the extended markets. The focus here was on customer acquisition and improving the onsite experience for their customers.

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Important Marketing Terms You Should Know

Exposure Ninja

To help you out, we compiled a list of the most common marketing terms and some uncommon ones you can use to impress your colleagues. Business to Consumer (B2C) Business to Consumer (B2C) describes businesses that sell products or services to consumers. They may be run on search engines, social media or on other websites.

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