Remove B2C Remove Customer Acquisition Remove Manufacturing
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Getting B2B Ecommerce Right — Here's What I Learned From Experts

Hubspot Marketing

However, no matter how familiar you are with B2C (business-to-consumer) ecommerce, selling to businesses is an entirely different beast. Everything from sales to customer acquisition to ecommerce trends is different when you’re selling to businesses online. Table of Contents What is B2B ecommerce?

eCommerce 108
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12 Niche Marketplaces to List Your B2B Services

Neil Patel

E-commerce is the future, but it isn’t just for B2C. In a B2B marketplace, you can easily see stock movements, cash flow, customer engagement, and even spending patterns. All this data can be used to better inform your marketing efforts and improve your customer acquisition process. Increase Conversions and Revenue.

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Smart Marketing: How Corporate Marketers Deploy AI

The CMO Survey

Across industry sectors, we see that corporate adoption rates are highest in transportation, technology, and education and lowest in manufacturing, mining, and energy. Nearly half are utilizing AI to target customer decision making (49.6%). Popular AI Applications in Marketing.

CMO 130
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The B2B case for retention marketing: 7 key tactics

Martech

At last, marketing professionals are slowly getting involved in customer management and customer experience, adding value to areas like customer success and account management. But let’s remember that retention, loyalty and value expansion in B2B are different from B2C.

Gen Z 122
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Why we care about AI in marketing

Martech

Since these buying patterns are often more complex to spot in a B2B model than in a B2C model, the help of AI can be a game-changer. Artificial intelligence can help monitor the outcomes of countless customer touchpoints, thus supporting campaign optimization. Marketing metrics. Visual intelligence.

Transform 145
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Top 10 customer service software tools

Sprout Social

Swift responses directly impact customer acquisition and retention alike. Customer service software helps brands improve both. It all depends on your company’s priorities and the scope of the service you offer. A staggering 70% of consumers expect personalized responses from reps.

Customer 100
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9 call analytics platforms for marketing teams to consider

Martech

Target customers. CallSource serves SMBs, enterprise brands, original equipment manufacturers (OEMs) and multilocation marketers in the automotive, professional services, home services, healthcare and franchise industries. Key customers include Champion Services, Dealer.com, Sonic Automotive Group and Trane. Target customers.