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The Best Marketing Conferences of 2020

Marketing Insider Group

Adobe Summit brings together leaders in marketing automation, analytics, advertising, digital trends, and personalization for a series of over 400 interactive learning sessions and labs. Marketing and PR professionals, company leaders, and content creators and managers will all get valuable insights and education from this conference.

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The Changing Role of Marketing in 2022 – Culture and Customer Experience

Marketing Insider Group

Adobe’s latest Digital Trends report names customer experience as the most exciting business opportunity for 2022 – not content marketing, social media, or any other form of digital marketing. A 2017 survey of B2B and B2C companies found that only 8% had a single source of unified data.

Customer 101
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The Changing Role of Marketing in 2020 – Culture and Customer Experience

Marketing Insider Group

Adobe’s 2019 Digital Trends report names customer experience as the most exciting business opportunity for 2020 – not content marketing, social media, or any other form of digital marketing. A 2017 survey of B2B and B2C companies found that only 8% had a single source of unified data. Image source: [link].

Customer 111
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Stats roundup: the impact of Covid-19 on marketing & advertising

Econsultancy

By comparison, B2C companies spend a proportionally larger amount of their budgets on advertising (22%) and people (20%). Overall, it appears that the survey respondents are optimistic about the direction their organisations are heading now that their strategies have shifted to more digitally-focused channels. Customer experience.