Martech

OCTOBER 14, 2024

Customer-centric approach: Shift your focus towards understanding customer behavior and preferences. Implement strategies that prioritize customer engagement and satisfaction, ensuring that your marketing efforts resonate with your target audience. Tools: Customer relationship management (CRM) software (e.g.,

Key Performance Indicator 109

Key Performance Indicator CRM Marketing Automation Platform Customer Acquisition 109

Search Engine Land

JULY 17, 2024

In 2024, brands are encountering a variety of challenges that can impact their reputation. Their decisions are under close scrutiny and require strategic foresight to effectively manage these issues. Several brands have encountered reputation problems due to their products. Legal battles. 29 to March 15, 2024.

Branding 79

Branding PR Food Gen Z 79

Digital Marketer

APRIL 20, 2023

A strong brand-customer relationship is vital, as it drives customer loyalty and engagement. This article will explore the importance of your brand-customer relationship. We’ll explain how the four principles of brand management can help you build and maintain that relationship.

Branding 80

Branding Customer Customer loyalty Brand Management 80

Martech

AUGUST 8, 2024

When it comes to outstanding customer experiences, face-to-face personalization works like magic. The report also revealed that brands with advanced personalization capabilities are 48% more likely to exceed revenue goals, at a 9.9% It knows the customer’s favorite brands and shopping habits, like buying during sales.

Shoppers 112

Shoppers Shipping Retail Communications 112

Hubspot Marketing

APRIL 2, 2019

That’s why they create a brand. From the language in their Instagram caption to the color palette on their latest billboard to the material used in their packaging, companies who create strong brands know that their brand needs to live everywhere. These brands are known, loved, and chosen out of a long lineup of options.

Branding 145

Branding Shoppers Entertainment Advertising 145

Rock Content

DECEMBER 21, 2020

Without borders for branding, your company could reach people from many different countries and cultures. Then you need to learn more about global branding! To arrive in a new country and make your brand relevant is not exactly an easy task. But nothing that good international branding management can’t solve.

Brand Management 78

Brand Management Branding Management Logistics 78

Hubspot Marketing

DECEMBER 20, 2024

Over at Masters in Marketing, Caroline, Laura, and I have interviewed some very bright minds from some very bold brands. Anna Sokratov, Brand manager for Jeppsons Malrt: A 31-gallon galvanized steel trash can with a lid. And brands who know how to tap into that in an authentic way not in a transactional way are going to win.

Transform 106

Transform Marketing Marketers CMO 106

Hubspot Marketing

JULY 6, 2021

While branding can feel like a vague concept, it's one of the most important elements of a marketing strategy. Did you know that presenting a brand consistently across all platforms can increase revenue by up to 23% ? Plus, consistently presented brands are 3.5 Needless to say, branding is important for your business to succeed.

Branding 145

Branding Communications Promotion Brand Management 145

Sprout Social

JULY 28, 2021

Your brand is what people say about you when you’re not in the room. You have to build a structure around that room so that your customer, prospect or industry feels at home with your brand—even if they never use your product. Lay the foundation: Brand positioning. Build the walls: Integrate brand into your product story.

Branding 136

Branding Transform Education Product 136

Businesses Grow

MARCH 10, 2025

Marketers create customers. And to create customers, we must create awareness for our products. 2) From big campaigns to small acts of cultural relevance A few years ago, Pepsi announced that the big brand “bonfires” were over. Brands had to connect to moments of cultural relevance. How about brand community?

Transform 103

Transform Influencer Marketing Thought Leadership Marketing 103

Adobe Experience Cloud Blog

SEPTEMBER 16, 2014

The problem is that while you clearly see how these products are connected, your customers don’t. So how can you help your buyers see your company as a single, unified brand? Customers purchase brands that fit their lifestyles and their choices, which is my third tip for managing multiple product lines is to use buyer personas.

Product 134

Product Branding Thought Leadership Energy 134

Hubspot Marketing

AUGUST 19, 2024

By turning away from flawless road maps and exceptional internal comms, and toward innovating based on customer feedback every two weeks. Zone in on your first happy customers, figure out what they like — and keep doing it.” The ideas might've had very little data, so they were never at the top of the list,” he says.

Brand Management 104

Brand Management Video Marketing Product Management 104

Sprout Social

SEPTEMBER 26, 2024

With over three billion active users, Facebook remains a big deal for brands as it’s one of the few platforms that offers such a massive and diverse audience. Facebook monitoring is the process of tracking and responding to audience interactions with your brand on the platform. Do you have a large social media marketing team?

Analytics 100

Analytics Social Media Marketing Marketing Marketers 100

Adobe Experience Cloud Blog

MAY 10, 2018

Brands across the globe and in virtually every industry are suffering from a crisis of differentiation. Professional services, airlines, wireless communication, and insurance are just a few examples of industries in which major brands have become nearly indistinguishable from one another. Becoming Truly Different.

Branding 134

Branding Transform Thought Leadership Energy 134

Martech

DECEMBER 23, 2024

Best practices for customer engagement: Content that outlines effective methods for enhancing customer engagement and retention, especially in a B2B context, resonates well with my focus on brand management and customer segmentation. For example, if someone clicked on a case study, send them a related whitepaper.

Whitepaper 104

Whitepaper Key Performance Indicator Thought Leadership User-Generated 104

Martech

MARCH 15, 2022

Brand strategy is built on a platform of differentiation, where a company can use its value prop to create competitive advantages and satisfy customer needs. The key to long-term success is using brand strategy to define your market position in order to create market share and revenue growth. Why is branding important?

Branding 145

Branding Transform Customer Acquisition Customer 145

SocialPilot

JANUARY 8, 2025

Each brand includes only one profile from each platform. While the initial pricing appears budget-friendly, it’s worth noting that extra costs apply when adding more brands or team members. The brand and team-based pricing structure of Zoho Social means you can start small and expand. But is it all worth the price?

Price 85

Price Non-Profit Analytics User-Generated 85

Martech

FEBRUARY 22, 2022

Marketing your services is essential for building your brand image and reputation. One of the best ways to do so is by prioritizing customer experience (CX). Customer experience focuses on the relationship between a business and its customers. More specifically, we’ll cover: Why is customer experience important?

Customer 142

Customer Customer Journey Customer Acquisition CRM 142

Hubspot Marketing

JUNE 14, 2023

Brand colors shape how people perceive your business. McDonald's has done a fantastic job of using its colors to establish a memorable brand identity that stays with you long after you've finished your burger and fries. So why settle for a forgettable brand image that blends in with the crowd? What are brand colors?

Branding 137

Branding Food Finance Fashion 137

Martech

FEBRUARY 14, 2024

When customer experience works, customers receive a consistent and seamless interaction with a business from touchpoint to touchpoint. TD Bank sees it as key to connecting with customers, colleagues and communities they serve. Two of the central components of the sonic identity are: the brand melody and the shorter “sonic logo.”

Customer 120

Customer Customer Journey Communications Brand Management 120

Sprout Social

SEPTEMBER 15, 2016

According to our latest Sprout Social data report , nearly 35% of individuals prefer social media as their channel-of-choice for customer service, surpassing both phone and email. And yet, the average response time on social for most brands is still well above what individuals consider to be a reasonable wait time.

Customer 109

Customer Brand Management Management Communications 109

SocialPilot

DECEMBER 15, 2024

The options range from a free plan to a custom solution, with varying features for social media analytics and management. Its plans are structured around the brand model. In Metricool, a brand refers to a set of social media profiles, blogs, and ad accounts across various platforms that can be managed under one account.

Price 75

Price Non-Profit Analytics Brand Management 75

Sprout Social

JUNE 20, 2023

Figuring out how to build a brand is a must-do for modern marketers. This applies to B2B and B2C brands alike. A distinct brand identity determines whether you stand out from the crowd. Consider that branding impacts just about every corner of your business. What is brand building? But hey, that’s the point!

Branding 126

Branding B2C Promotion Thought Leadership 126

Hubspot Marketing

DECEMBER 27, 2024

And when you think of them as humans, you understand theyll get a piece of copy that isnt straightforward, or jokes other brands are afraid to make. Since marketing Malrt is such a new phenomenon, Sokratov, brand manager for Jeppsons Malrt, feels a lot of freedom to be funny, to be outlandish, to be experimental. (In

Fashion 91

Fashion Marketing Marketers Entertainment 91

Hubspot Marketing

NOVEMBER 29, 2024

I hate to tell you this, but without marketing, your product (no matter how amazing it is) will never be found by the customers whose problems it would solve. This could lead to lackluster sales, financial failure, and potential customers who are still suffering from their original problems.

Product Marketing 106

Product Marketing Product Management Marketing 106

Hootsuite

AUGUST 25, 2022

But it’s still an important platform for your brand. Especially if you want to practice the art of risky brand comebacks. These days, snarky brand Twitter is beginning to feel a little played out. Let’s examine some successful social risk-takers who can inspire your brand’s comebacks. Watch and learn.

Branding 145

Branding Manufacturing Food Management 145

Martech

MARCH 11, 2024

Answer Multi-touch attribution is a marketing strategy that assigns credit to multiple touchpoints or interactions along a customer’s journey that led to a conversion or sale. It recognizes that a customer’s decision-making process is not linear and involves various marketing interactions across different channels and devices.

Branding 107

Branding Key Performance Indicator Customer Journey Marketing Mix 107

Martech

MARCH 29, 2022

Good morning, Marketer, may all your customers be loyal. You can never know your customer too well.” Get to know your customer better. Which reminds me of what a garbage bag brand manager told me: “Don’t overthink it. Constantine von Hoffman, Managing Editor.

Customer 98

Customer CMO CRM Brand Management 98

Marketing Insider Group

SEPTEMBER 9, 2010

Brands are valuable assets that companies create, nurture and maintain with great care, right? But how do you measure brand value in the social age? And what role do marketers play in cultivating the brand and maintaining some level of consistency in our brand image? It gets to a brand’s long-term sustainability.

Branding 85

Branding Telemarketing Marketing Mix Customer loyalty 85

Digital Marketer

DECEMBER 21, 2023

If you’ve spent only a few minutes redditting , you may be thinking it’s a place for cute cats and ridiculous memes… However, Reddit is also a place for the president , for customer support , and just about anything else you can imagine. This ties into increasing brand reputation as well.

Management 95

Management Branding Social Media Marketing Place 95

Marketing Insider Group

MARCH 26, 2018

Customer centricity is a common theme emanating from the C-suite these days. When you combine that with the rising impact that social media can have on a brand, a sound approach to brand management is to identify the most common episodes that can impact brand perception and to take a cross functional approach to managing them […].

Branding 81

Branding Brand Management Management Customer 81

Rock Content

FEBRUARY 5, 2021

Therefore, the correct choice of branded keywords will make all the difference in more advanced stages of your sales funnel. After all, there’s nothing better than learning what the terms most related to your brand are , right? What are branded keywords? How important are branded keywords? What are branded keywords?

Content Marketing 122

Content Marketing Branding User-Generated Marketing 122

Search Engine Land

JUNE 14, 2024

This article explores how brands are leveraging video to stand out in a crowded market. Video: The secret weapon for brand differentiation and growth Video is a powerful medium because it leverages human-to-human connection. What I find most interesting about brand building with video is how long top-funnel engagement can last.

Branding 99

Branding B2C Education eCommerce 99

Sprout Social

SEPTEMBER 14, 2022

For a long time, a company’s brand strategy relied mostly on IRL experiences. Target’s bright red aisles, Best Buy’s polo-clad staffers, Jimmy John’s freaky-fast sandwiches—all vital parts of a greater brand marketing strategy that rely on customers coming into stores. Audiences experience brands primarily through social media.

Branding 110

Branding Communications Customer loyalty Brand Management 110

SocialPilot

DECEMBER 16, 2024

This can stretch the budget for growing teams or multi-brand businesses. The plan also provides other important features, such as customizable links to help manage partnerships and collaborations. The plan also supports only 3 social sets , which can be limiting for small businesses that deal with multiple brands or product pages.

Price 75

Price Non-Profit Analytics User-Generated 75

Marketing Insider Group

NOVEMBER 16, 2019

Marketing is simply a way of helping these customers and businesses find each other and build a mutually beneficial relationship. Focus on the customer. Delivering great customer experiences should be the goal of every department in the business. Remember, people prefer to buy from brands they like, know, and trust.

Customer 111

Customer CMO Marketing Marketers 111

Search Engine Land

JANUARY 24, 2024

Meta introduced new tools and features to existing tools that enable brands to monitor their reputation across its platforms. They include: Brand Rights Protection (updated). Rights Manager (updated). Safeguarding reputation is table stakes for brands. Brand Rights Protection. Updates to Rights Manager.

Branding 93

Branding Brand Management Management Search Marketers 93