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Developing a lead management process that takes into account: -data -lead planning (as mentioned above) -lead routing -lead qualification -lead nurturing -metrics Will allow organizations to see a vast improvement on ROI Michael Brenner Oct 4 2010 Carlos, your point is so important. Thanks for your comment.
If you use your CRM system to track marketing activities from inquiry to close, then you know how many opportunities you have created and how much sales pipeline that has generated. You have gathered a complete set of inputs from far and wide, so now it’s time to become a hunter and focus in on what has worked in the past and why.
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