Marketing Insider Group

MARCH 10, 2025

A well-managed customer relationship management (CRM) system organizes interactions, automates follow-ups, and strengthens engagement. Maintaining an in-house CRM team, however, requires time, expertise, and ongoing investment. Outsourced CRM services adjust to fluctuating customer demands without straining internal teams.

Transform 66

Transform CRM Customer Analytics 66

The Marketing Operations Leader

APRIL 1, 2025

You can also get in front of 50,000 followers on Linkedin and garner 100,000 impressions for your brand. 1️⃣ HUMAN AGENT ONLY A human manages the entire conversation—responding via SMS, email, or chat—and manually updates CRM fields. For a deeper dive, check out Justin Norris 's latest LinkedIn article.

CRM 130

CRM Communications Promotion Personalized Marketing 130

Martech

OCTOBER 14, 2024

Familiarize yourself with tools such as CRM systems, marketing automation platforms (like Marketo or HubSpot), and analytics tools. Tools: Customer relationship management (CRM) software (e.g., CRM manager: To oversee the CRM system and ensure data integrity. Salesforce, HubSpot). Data analytics tools (e.g.,

Key Performance Indicator 110

Key Performance Indicator CRM Marketing Automation Platform Customer Acquisition 110

Martech

NOVEMBER 11, 2024

Central to this is the execution team — a skilled group that includes UX designers, web experts, email marketers, social media strategists, CRM managers, campaign analysts and operational strategists. They blend content creation, community engagement and analytics to build a brand presence that aligns with overall marketing goals.

CRM 110

CRM Customer Journey Customer loyalty Management 110

Martech

JULY 25, 2024

By structuring your digital marketing strategy around that sole buyer, you’re cutting your brand out of the key research phases and missing the opportunity to get your brand into the vendor evaluation phase. Are these contacts in your CRM system? Does your CRM system capture key contacts on opportunities?

CRM 128

CRM User-Generated CMO Traditional Marketing 128

Marketing Insider Group

AUGUST 26, 2024

This guide will walk you through the fascinating world of AI in marketing, showing how it can streamline your strategies and elevate your brand. Salesforce: Known for its robust CRM capabilities and AI-powered Einstein 1 features. It also optimizes marketing workflows and automates customer services.

CRM 123

CRM Transform Marketing Marketers 123

Marketing Insider Group

JULY 30, 2024

About 63% of consumers believe businesses are dishonest about how they use customer data, and 54% think brands use data to benefit themselves, not their customers. However, zero-party data is the information customers willingly and proactively share with brands. While first-party data is valuable, brands often collect it passively.

Transform 126

Transform CRM Communications Management 126

Martech

NOVEMBER 7, 2024

We’ll also look at alternatives that allow brands to disintermediate the roles of ABM platforms and achieve similar or better outcomes. In B2B, every marketing tactic — whether it’s demand generation or brand marketing — benefits from an account-based approach. The core functions of an ABM platform 1. Sounds great, right?

Transform 125

Transform CRM Analytics Management 125

Martech

AUGUST 29, 2024

Identify your goals before attending the conference, such as capturing leads or increasing brand awareness. Your sales team can also pull LinkedIn insights straight into HubSpot , keep CRM records up to date in real-time and log activities without breaking a sweat. Here’s how to do it effectively.

CRM 119

CRM User-Generated Event Marketing Branding 119

Martech

AUGUST 12, 2024

website interactions, social media, email campaigns, and CRM systems) to create comprehensive customer profiles. Cross-channel consistency: Ensure that messaging is consistent across all touchpoints, enhancing the overall customer experience and reinforcing brand identity. Context) You are CMO for a large consumer brand.

Customer 111

Customer B2C CMO Customer Journey 111

Martech

NOVEMBER 8, 2024

Your CRM likely holds more valuable insights than you realize. It can help address three key challenges: Data tied to your business: If properly recorded, your CRM tracks all interactions with your business — whether won, lost or disqualified — making it easy to identify trends and patterns.

Gen Z 121

Gen Z CRM Millennials B2C 121

Martech

JULY 29, 2024

Consistent branding: By using a DAM to manage digital assets, organizations can ensure that all content published through the CMS adheres to brand guidelines. Context) You are a marketing ops leader for a high-end jewelry brand. This ensures that the content is visually appealing and consistent with the brand’s identity.

Management 114

Management eCommerce CRM User-Generated 114

The Marketing Operations Leader

JANUARY 2, 2025

Tangible Steps: Enroll in Online Courses: Platforms like Coursera, LinkedIn Learning, HubSpot Academy, marketingops.com, and Maven offer free and paid courses on marketing automation, CRM tools, campaign management, and project management. Understand integration points between CRM, automation, and reporting platforms.

Non-Profit 130

Non-Profit CRM Thought Leadership Marketing 130

Hubspot Marketing

JULY 12, 2024

Their pro tier even offers branded iOS and Android apps, which make it easy to get a service-based business off the ground. The second coolest feature is the integration that automatically adds new members to your HubSpot CRM when someone joins your community. But I may be slightly biased!) Though I swear that’s a coincidence.)

Management 103

Management CRM Price Analytics 103

Martech

NOVEMBER 6, 2024

Updated CRM object merge behavior to be aware of. This early-stage feature signals the future of AI-enhanced workflows integrated with your CRM, setting the stage to easily call up CRM info to get valuable information and context during live calls. Step up live call productivity with AI-powered Copilot assistance.

CRM 112

CRM Transform User-Generated Management 112

Martech

JULY 30, 2024

Initially, most startups concentrate on building brand awareness in local markets and attracting early adopters with limited budgets. Once your business reaches the scale-up phase, it’s important to adapt by implementing customer relationship management (CRM) systems and marketing automation platforms.

CRM 110

CRM Marketing Marketers Customer loyalty 110

Martech

JANUARY 8, 2025

You can also create branded landing pages for scheduling to keep everything in line with your companys image. The fix Automate lead assignment in your CRM (think HubSpot, Salesforce or whatever youre using). From there, use your CRM to send recap emails or next steps within two hours of the meeting.

CRM 119

CRM Customer Acquisition Analytics Communications 119

Martech

JANUARY 10, 2025

Your emails reflect on your brand, and customers don’t do business with brands they don’t trust. Is it deceptive marketing, good copywriting or CRM gone rogue? They could tarnish not only your brands name but also email marketing as a channel. Emails like this might indicate problems with your CRM platform.

Copywriting 129

Copywriting Law Shipping Fashion 129

Search Engine Land

SEPTEMBER 26, 2024

Your CRM system. Data ingestion Advertisers upload their first-party data to ADH, including customer interactions, website analytics and CRM information. By targeting these valuable users with personalized messaging and offers, you can further enhance their lifetime value, encouraging repeat purchases or deeper brand loyalty.

CRM 94

CRM Transform Customer Acquisition Advertisers 94

Sprout Social

NOVEMBER 15, 2024

We unpack how your brand can use these examples to spark your own scroll-stopping ideas—while maximizing your budget and doing more with less. If a C-suite executive says the wrong thing on social, it could snowball into a brand crisis and cost them their job. Let Salesforce give you hope. She even mentions astrology in her posts.

Branding 79

Branding Communications Thought Leadership PR 79

Martech

MARCH 4, 2025

Digital transformation, changing buyer expectations and the proliferation of martech tools have reshaped how tech brands engage, convert and retain customers. Marketing is no longer a support function but a strategic growth driver, influencing everything from brand to demand.

Transform 119

Transform CRM Analytics User-Generated 119

Martech

APRIL 1, 2025

Its the foundation of brand credibility, lead generation and customer engagement. Establish a strong brand foundation Your brand is the essence of your business, conveying your values, mission and unique value proposition. A strong brand foundation informs every aspect of your website, from design elements to content tone.

Transform 113

Transform SEO Copywriting User-Generated 113

Martech

MARCH 20, 2025

From AI-powered workflow enhancements to more flexible forecasting tools, these updates will give you greater efficiency, better data visibility and more control over your CRM. How it helps you Many email clients automatically adjust emails for dark mode, which can impact readability and branding.

CRM 99

CRM User-Generated Management Communications 99

Martech

OCTOBER 22, 2024

Features include low code setup for branded storefronts and tools to manage products and prices. The following capabilities are now available: Not only fast launch of online storefronts, but storefronts with built-in CRM. The new offering is available immediately but only to customers in the United States. Why we care. A closer look.

eCommerce 113

eCommerce Transform CRM Price 113

Martech

AUGUST 7, 2024

Teams relying on gut instincts and anecdotal evidence for planning are falling behind more sophisticated brands using predictive analytics and data insights. For example, a lack of clear objectives manifests as a general aim to “increase brand awareness” without specifying what that looks like or how it will be measured.

Key Performance Indicator 121

Key Performance Indicator Analytics CRM Retail 121

Martech

JULY 26, 2024

Content ecosystems : Develop a comprehensive content ecosystem with SEO-friendly articles, thought leadership pieces and interactive content that positions your brand as an industry authority.

Transform 125

Transform Whitepaper Thought Leadership Customer Journey 125

Martech

SEPTEMBER 9, 2024

This data can typically be found in your customer relationship management (CRM) system or sales reports. Context) In addition to your other context, you are a business analyst for a consumer pet food brand that sells directly and also through national retail chains. How do you calculate the company’s CAC?

Customer Acquisition 107

Customer Acquisition Customer Food CRM 107

Martech

JULY 19, 2024

Can you think of a lot of companies that need a CRM or marketing automation platform today but don’t have one? Businesses are born, then they reach the point in their growth where they need a CRM. If a customer is looking to save money, dropping the CRM platform is a drastic move. But save some blame for a maturing market.

CRM 112

CRM User-Generated Marketing Automation Platform Retail 112

Hubspot Marketing

OCTOBER 29, 2024

For example, let's say a small business owner wants to route leads in their CRM using ChatGPT. However, if they want to take things a step further, they could use an AI Agent to bring them the most recent company numbers added to the CRM to conduct research. They could plug customer data into ChatGPT to see what the chatbot generates.

CMO 110

CMO Real Estate CRM Price 110

Martech

MARCH 5, 2025

While examples abound of AI agents being used in customer-facing applications, theyre making headway in martech stacks, where they can take requests for data, then reach out to various applications in the stack like the CRM and CDP to get the data and find answers. The organizations with the best data will be favored to win.

CRM 116

CRM Influencer Marketing Management Branding 116

Hootsuite

OCTOBER 7, 2024

Which network drove the most brand awareness for our product launch? With Hubspot, social media management is part of the Hubspot Marketing Hub software that also helps you manage email, SEO, and CRM records. Hubspot integrates with Hootsuite to bring more social user context into your Hubspot CRM data and ticket system.

Analytics 115

Analytics PR Price CRM 115

SocialPilot

JANUARY 6, 2025

Ensure a Consistent Brand Voice Every response you send to a customers review reflects your brand. These simple variations can also dilute your brands voice and create a diverse customer experience that might ultimately hurt your online reputation. This is a highly crucial feature that ensures smooth operations.

CRM 110

CRM Management User-Generated Price 110

Hubspot Marketing

NOVEMBER 19, 2024

Consider integrating a new CRM across an enterprise. But if I’m trusting a vendor with my enterprise’s new CRM (and potentially hundreds of thousands or millions of dollars), I need to believe they’re the best fit. She’s the CEO of Boldthink , a brand consultancy. What’s more, employees began advocating for the brand.

Market Research 121

Market Research B2C Marketing Marketers 121

Hubspot Marketing

SEPTEMBER 6, 2024

The time saved using AI software can be better used elsewhere, like interacting with customers and creating a personal relationship with your brand. Pros Easily integrates into your CRM. What I like: If you’re already using the HubSpot CRM, using Content Hub for marketing- and content-related purposes makes sense. Data analysis.

eCommerce 100

eCommerce Price Transform CRM 100

Martech

OCTOBER 31, 2024

Nor do they want to receive mail from the same brand every day. That’s an audience that might well be susceptible to receiving mail from brands as long as it meets the right criteria. “We said to brands, go find us your best customers and we’ll find more folks that look like them. ” First, data and audiences.

Direct Mail 129

Direct Mail Retail Gen Z Logistics 129

Martech

DECEMBER 30, 2024

Im excited about how AI is helping modernize the way marketers, especially in B2B, approach the age-old issue of ICP analysis and account data enrichment, said Gurdeep Dhillon, CMO of Contentstack, a composable CRM. Real-time audience and content insights combined with on-brand genAI will make hyper-personalization at scale a reality.

Transform 106

Transform CMO Retail CRM 106

Martech

JULY 31, 2024

Gmail’s new spam guidelines are putting email and CRM marketers in a bit of a pickle. Post-acquisition list management Generally speaking, there are two main initiatives we recommend brands put into play for new subscribers: 1. Setting up automations based on types of engagement (e.g.,

Customer Acquisition 117

Customer Acquisition CRM Email Marketing Place 117