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Online Shopping Behavior Trends

Neil Patel

The average customer makes at least two transactions online every day , according to PYMNTS. Their research shows that shoppers’ online shopping behavior was mainly influenced by making retail purchases or ordering food online. It’s obvious that digital shopping is here to stay (which accelerated during the pandemic).

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10 Customer Experiences You Need To Deliver Today

Marketing Insider Group

What Is Customer Experience And Why Is It So Important? Customer experience is your customer’s perceptions of his or her relationship with your brand. These perceptions result from the collection of their interactions with your brand’s touch points during the customer lifecycle. The rules change daily.