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36 Up-To-Date Ecommerce Statistics

Backlinko

From the convenience of fast and free shipping to wide product choice, more consumers opt to shop online. important”> Product Category Share of US Digital Buyers (who made a purchase in the past month) Clothing 67.1% Beauty products 43.1% Pet products 35.7% Beauty products 43.1% billion 37.9%

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Online Shopping Behavior Trends

Neil Patel

Their research shows that shoppers’ online shopping behavior was mainly influenced by making retail purchases or ordering food online. It’s obvious that digital shopping is here to stay (which accelerated during the pandemic). But it will take a little more for your brand to stay relevant in a shopper’s wallet.

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5 Order Management Trends Here To Stay

Sales Force: CMO

But a delayed package or inaccurate delivery data could drive a loyal customer to abandon your brand. With the right tools and strategies, companies can keep deliveries accurate and on-time, keep their customers happy, and position themselves for growth in a digital-first economy. Order management systems must be built to scale.

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10 Customer Experiences You Need To Deliver Today

Marketing Insider Group

Customer experience is your customer’s perceptions of his or her relationship with your brand. These perceptions result from the collection of their interactions with your brand’s touch points during the customer lifecycle. consumers would pay more for a product or service to ensure superior customer experience. 80% of U.S.