Remove CMO Remove Customer Acquisition Remove Customer Journey
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Measuring new customer acquisition and loyalty: Best of the MarTechBot

Martech

For this prompt, try selecting the CMO persona. There are many possibilities, depending on the human user’s industry and main objectives: Before we start, in addition to your other context, you are the CMO for a national hotel chain. Context) You are the CMO for a national hotel chain. Tone) Please keep responses simple.

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Maximizing martech’s impact: Insights from the CMO Survey

Martech

The latest edition of The CMO Survey shows contradictions which, in my view, hinder the realization of marketing technology benefits and ROI. The CMO Survey is conducted biannually since 2008. The spring 2024 report includes data collected during Q1 2024 from CMOs across various industries and company sizes.

CMO 84
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5 Social Media Strategy Questions Every CMO Needs to Answer in 2021

Hootsuite

Social media hit historical highs in the CMO budget this year. In fact, spending on social media marketing spiked by 74% to reach 23% of marketing budgets according to The CMO Survey , and marketers anticipate spending will remain close to this new high level as we enter the new year.

CMO 145
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Connecting digital experience to strategy: Best of the MarTechBot

Martech

Integration and Collaboration: Digital experience transformation involves integrating various digital touchpoints and channels to provide a consistent and cohesive customer journey. For this prompt, try selecting the CMO persona. MarTechBot now has 10+ personas to provide more targeted responses.

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Why CMOs must cross the technical divide

Martech

Over the last several years, I’ve written frequently about the lack of CMO engagement in technology strategy and management. I’m now starting to see CMOs actively participating in strategy discussions, working hand in hand with their tech lead to make decisions about what to acquire and what to retire.

CMO 103
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Why the Future of Marketing Depends on a C-suite Partnership for Long-term Growth

Marketing Insider Group

An understanding of customer habits and trends. A vision for the end-to-end customer journey that touches everything from customer service to product development. By developing a comprehensive strategy that hits on the CEOs agenda, CMOs become a partner and co-own future growth with key stakeholders.

CMO 139
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Measuring What Matters: Optimizing Your Marketing Performance Metrics

Lynton Web

Align KPIs to Business Objectives and the Customer Journey Your measurement framework must establish clear connections between marketing metrics and overall business goals, ensuring every data point you track contributes to organizational success. Here's an outline for starting your framework.