Martech

NOVEMBER 15, 2023

While it may not be possible to stop marketing from being impacted in a downturn, there is an opportunity to try and mitigate how much marketing is impacted by drawing a straight line from marketing performance to business performance. The tech stack contributes to the cost of customer acquisition.

Communications 104

Communications Customer Acquisition Finance Food 104

Use Insider

APRIL 17, 2023

And we get it; marketers are consistently tasked with spending less and delivering more. Investing in a new tool comes with hoops to jump through and, typically, a finance team and various stakeholders to get on board. Attribution modeling can help to determine the specific impact of personalization on the customer journey.

Customer loyalty 52

Customer loyalty Customer Acquisition Customer Journey Manufacturing 52

Use Insider

FEBRUARY 16, 2022

CRMs serve too many masters: Marketing, Sales, Data, Finance teams all seek answers from the CRM and, sometimes what poses as a success for one department, is a threat for another. Customer Data Platforms are designed to ingest all customer data across all forums. When are customers leaving?

Customer 52

Customer CRM eCommerce Customer loyalty 52

Unbounce

JULY 14, 2023

When I was at Indochino, I think we had as many as 30 marketing software vendors, and you just get, you know, tool creep and you don’t necessarily get the synergies. So we have one on the acquisition path. And then we jump over to a new email marketing system that does all the email marketing.

Transform 52

Transform Marketing Marketers CRM 52

Unbounce

JULY 14, 2023

When I was at Indochino, I think we had as many as 30 marketing software vendors, and you just get, you know, tool creep and you don’t necessarily get the synergies. So we have one on the acquisition path. And then we jump over to a new email marketing system that does all the email marketing.

Transform 52

Transform Marketing Marketers CRM 52