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The Role of Reporting & Analytics in Modern CRM Systems

Marketing Insider Group

Customer relationship management (CRM) systems are everywhere, as the industry could be worth about $55 billion by the end of 2024. These systems help manage customer interactions and provide useful data that drives success, making them incredibly valuable for organizations of all sizes. What is CRM Reporting?

CRM 115
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What's Below the Line Marketing Anyway? I Dove Deep Into BTL Marketing to Find Out

Hubspot Marketing

The results BTL generates focus more heavily on responses and conversions instead of demand gen’s longer-term customer acquisition and nurture goals. But, AI tools can help you include personalized information from your CRM to humanize copy. BTL marketing helps you identify what to scale ,” she said.

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How to Segment Your Audience for Successful Lifecycle Marketing

Litmus

It’s the difference between sending generic emails and creating personalized content that boosts your email marketing ROI. Audience segmentation divides your customer base into groups with similar characteristics, enabling highly targeted marketing that boosts engagement and conversions.

Health 93
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Measuring What Matters: Optimizing Your Marketing Performance Metrics

Lynton Web

Your CRM, marketing automation platform, analytics tools, and business intelligence solutions need to work together seamlessly to provide a complete view of performance. This comprehensive view enables marketing teams to make confident, data-backed decisions about resource allocation and strategy refinement.

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Improving customer journey orchestration with metrics and actions: Best of the MarTechBot

Martech

Customer Lifetime Value (CLV): CLV is a measure of the total value a customer brings to a business over their entire relationship. By tracking CLV, businesses can understand the long-term profitability of their customers and make informed decisions on customer acquisition, retention, and loyalty strategies.

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What Is Revenue Operations (RevOps)?

Lusha

Sales Operations Specialists : Focus on improving sales processes, managing sales technology, and helping sales teams reach their targets. Marketing Operations Specialists : Experts in marketing automation, data analysis, and campaign management. They make sure marketing efforts align with revenue goals.

CRM 40
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Building Brand-Customer Relationships Through Marketing Automation

OnPassive Marketing

This data then can be used to make additional targeted marketing lists or even sold as “directories” in an attempt to expand your customer base. 2) Greater reach and engagement – Marketing automation can help businesses engage with a wider audience more effectively, resulting in increased brand loyalty and sales.