Lynton Web

MARCH 26, 2025

The automation of email workflows can transform partner communications into a more efficient, scalable system, enhancing engagement and performance across the board. For example, you might use a platform like the HubSpot CRM to automatically send emails based on a partners status or engagement level. Read our case study today.

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Transform Key Performance Indicator CRM Communications 52

Hootsuite

MAY 20, 2021

The social messaging phenomenon has completely transformed the way people interact with brands—and ever since the pandemic pushed people toward digital channels for all their social and business interactions, the messaging trend has only accelerated. Create ‘wow’ moments that boost customer loyalty and retention.

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Key Performance Indicator Transform Customer loyalty CRM 145

Marketing Insider Group

SEPTEMBER 17, 2024

Here’s an interview with Jamie Anderson, former Vice President of CRM Marketing at SAP and current president of Global Field Operations at UserTesting, answering some questions on providing a better customer experience. Artificial Intelligence (AI) and Machine Learning (ML) will be at the forefront of this transformation.

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Customer Transform Entertainment Real Estate 78

Martech

JANUARY 18, 2024

This strategic shift enables more targeted, effective marketing strategies that drive sustained growth and customer loyalty. A global software firm migrated to an integrated cloud-based CRM platform to improve marketing performance, experiencing a notable uplift in lead generation and conversion rates. It’s early 2024.

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Transform Customer loyalty CRM Analytics 117

Marketing Insider Group

JULY 12, 2021

From endless options to scalable budgets, digital marketing has transformed the way companies present themselves to consumers. . Marketers have come to prioritize quality content as a way to reach customers. One piece of content that is valuable to your target demographic can increase brand awareness and customer loyalty. .

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Transform Digital Marketing Customer loyalty Communications 145

Welcome Software

DECEMBER 4, 2024

Benefits of customer experience management: Increased customer loyalty: When customers have great experiences, they stick around. Companies with strong CXM see higher retention rates, brand loyalty, and increased customer lifetime value. Better brand reputation: Happy customers become brand advocates.

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Management Customer Customer Journey Shipping 52

Sprout Social

JUNE 21, 2022

In this article, we’ll break down the leading direct messaging strategies and how you can use them to transform your social media outreach. It’s transforming the customer experience and pushing brands to broaden their direct marketing strategies. What is direct marketing? First, let’s start by defining direct marketing.

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Direct Marketing Transform Direct Mail Telemarketing 143

Lusha

JULY 4, 2023

Customer satisfaction is one of the most important factors in a long-term relationship. A Verint study found that customer experience is the most important factor for continuous customer loyalty. Using a CRM can make this job much easier.

Transform 52

Transform Customer Acquisition Customer loyalty CRM 52

Litmus

NOVEMBER 11, 2022

Dynamic content automated emails pull the latest data from a company’s CRM, product feeds, customer demographics and more to automatically generate email message variations from a single HTML tag, transforming how marketers create 1-to-1, individualized subscriber experiences. Content automation challenges. Learn more.

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CRM Key Performance Indicator Customer loyalty Transform 110

Vertical Response

MARCH 1, 2025

They build customer loyalty by making recipients feel valued, leading to increased sales. Key Takeaways in Email Marketing Birthday and anniversary emails enhance customer engagement and loyalty, significantly increasing sales when personalized and well-timed. Want a simple hack for more sales?

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Customer loyalty Email Marketing Promotion Transform 52

Econsultancy

JANUARY 24, 2022

While these digital tools can help to naturally foster customer loyalty, luxury retailer Farfetch uses the opposite tactic, by only offering its clienteling and personal styling service, via its partner Wishi, to Platinum and Gold members of its Access loyalty program (as well as its Private Client tier).

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Customer loyalty Customer Branding Gen Z 62

Martech

MAY 5, 2022

She offered a fictional example of targeting a gamer who’s signed up for a trial, showing the power of a CDP for driving customer loyalty: “We want to make sure that he doesn’t churn. COVID-19 has only sped up this marketing transformation. Using a CDP, we can help prevent it.

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Customer Transform Customer loyalty User-Generated 119

Sales Force: CMO

JUNE 13, 2024

The data you collect around special occasions and celebrations provides a wealth of information that, if used right, can make shopping easier for your loyal customers and gain you lots of new ones. With AI and CRM, you can use holiday shopping data to create great customer experiences and drive revenue all year long.

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Retail Shoppers Transform CRM 98

Sprout Social

FEBRUARY 13, 2023

It starts with having up-to-date information about your customers (like valid email addresses, their past experiences with your brand and psychographic data) and determining which channels they’re most likely to use (like social media or text). This is a major win for your data security and customer service efforts.

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Management Customer Transform CRM 121

Litmus

JULY 20, 2022

Early 2020 saw commerce transform as people transitioned to online shopping by necessity. That CRM data — and email — will play even larger roles in the buyer journey. Brands that pay attention to detail and customer preferences. If you want to increase purchasing value, show your customers what they want to see.

Shoppers 90

Shoppers Transform Retail CRM 90

Marketing Insider Group

MARCH 8, 2021

Converting into customers. Keep track of other growth metrics as well when you can attribute them to content: cost/lead, value of each sale, customer loyalty and churn rates, etc. You can publish high-quality content much more frequently if you transform it into multiple formats. Sharing or forwarding your content.

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Gen Z Thought Leadership Key Performance Indicator Transform 145

Martech

FEBRUARY 22, 2022

And data from Pointillist suggests that digital transformation of tools and strategies remains one of the top CX priorities for brands. Customer experience can make or break your brand, so marketers would be wise to invest in solutions that drive positive interactions. Zoho CRM Plus.

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Customer Customer Journey Customer Acquisition CRM 143

Adobe Experience Cloud Blog

APRIL 8, 2014

The implication is that marketing is shifting again, this time to managing customer engagement – meaning that marketers will need a customer engagement platform to keep up. Here are five of the biggest trends that are transforming marketing today. Too see why, read on…. Five Big Trends in Marketing Today.

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Marketing Marketers Transform Thought Leadership 134

Customers.ai

DECEMBER 29, 2023

Check out this chart from Yotpo based on their study “ The State of Customer Loyalty & Retention 2023 ”: It seems the real question here is, what wouldn’t brand-loyal customers do?!? While brand loyalty is something everyone wants, it’s not easy to get. It’s something all brands dream of. Don’t believe me?

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Customer Transform Customer loyalty Outbound Marketing 79

Lusha

NOVEMBER 18, 2024

Here are some essential technologies that power RevOps: Customer Relationship Management (CRM) Systems : A CRM system like Salesforce or HubSpot centralizes customer data. For example: Instead of manually entering data into many systems, a RevOps team can use one main CRM that connects with other tools.

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CRM Marketing Automation Platform Key Performance Indicator Customer Journey 40

Customers.ai

JANUARY 3, 2024

Increased Customer Loyalty and Retention Personalized interactions foster a deeper emotional connection with customers, which can lead to increased loyalty and higher retention rates. Best Practice : Use reliable CRM tools and respect data privacy laws (like GDPR). Personalized Marketing Automation Customers.ai

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CRM Direct Mail Customer Journey Marketing 99

Marketing Insider Group

NOVEMBER 18, 2020

Examples of these are tools for customer relationship management (CRM), content management systems (CMS), automation, and e-commerce tools. There must be real transformation that enables us to get to know and engage our buyers at a deeper level and ultimately, meet them where they are in their process.

Marketing Strategy 145

Marketing Strategy Finance Marketing Marketers 145

Hubspot Marketing

OCTOBER 24, 2023

Machine learning, a subset of AI, is a powerful tool that's rapidly transforming marketing. This allows the digital music service provider to create customer segments based on music preferences, enabling personalized music recommendations and playlists for each user, ultimately increasing customer engagement.

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User-Generated Price Retail Marketing 136

Sprout Social

JULY 12, 2023

They need the right tools to make swift, efficient decisions and provide the kind of personalized customer care needed in today’s competitive environment. Luckily, innovations in artificial intelligence (AI) like generative pre-trained models (GPT) and text analytics are transforming how customer care teams operate.

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Customer Transform Health User-Generated 98

Marketing Insider Group

SEPTEMBER 14, 2023

You can publish high-quality content much more frequently if you transform it into multiple formats. Your growth strategy really encompasses your entire business: brand awareness, reputation, reach, sales, loyalty, engagement, etc. It’s easier to optimize when you know what you’re looking for.

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Content Marketing Thought Leadership Gen Z Marketing 134

Use Insider

JUNE 5, 2023

“At Insider, our vision has always been to provide one single operating platform which brings together data, insights, and experiences for marketers, product, CRM, digital, and commerce teams. Brands often struggle to deliver consistent experiences across channels, losing context as the customer switches from platform to platform.

Transform 52

Transform User-Generated Customer loyalty Price 52

Use Insider

FEBRUARY 16, 2022

Include data from users who log into your websites , subscribe to your newsletters, fill out forms and whose data is stored in your customer relationship management (CRM) software. Customer Relationship Management Platforms are a good tool in the initial phase as the premium on customer-centricity skyrockets.

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Customer CRM eCommerce Customer loyalty 52

Use Insider

SEPTEMBER 21, 2023

This fosters a connection beyond a transactional relationship, transforming customers into loyal advocates. Insider’s personalization suite uses AI and machine learning to interpret customer intent, predict preferences using data insights, and craft messages that trigger action. Book a demo today.

Shipping 52

Shipping Customer loyalty Transform Marketing 52

Rock Content

OCTOBER 22, 2020

Digital transformation has completely changed the relationship between companies and consumers. Thus, the concept of Customer-Centric is gaining more space within different companies. You can use CRM (Customer Relationship Management) tools , for example, to make this task more efficient. Hilton Hotels & Resorts.

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Customer User-Generated Transform Price 59

Lusha

JULY 11, 2024

By leveraging Lusha’s capabilities, you can transform your ICP from a theoretical concept into a practical tool that drives tangible results. Why Do You Need an Ideal Customer Profile (ICP)? This fosters customer loyalty, encourages repeat business, and turns satisfied customers into passionate brand ambassadors.

Customer 52

Customer Customer Journey CRM Retail 52

Use Insider

AUGUST 24, 2023

One powerful approach to engaging potential customers is through gamification, which transforms mundane interactions into playful experiences. By personalizing omnichannel customer experiences, brands can improve Black Friday outcomes: reduce cart abandonment, increase average order value (AOV), and foster better customer loyalty.

Retail 52

Retail Branding eBook Shoppers 52

Unbounce

MARCH 12, 2024

Flexibility is the name of the game—you can tweak, transform, and tailor your offerings without breaking a sweat. Embrace analytics Tools like Google Analytics and CRM systems will provide the data you need to understand where you are and where you need to go. billion USD in 2021 and is projected to reach $848.12

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Product eCommerce eBook Shipping 59

Use Insider

MARCH 8, 2024

Customer lifetime value (CLTV). Once their data was unified, they were ready to transform their omnichannel marketing approach. Using Insider’s customer journey builder and personalization tools, NA-KD started building and automating individualized omnichannel marketing campaigns across their: Email and SMS communications.

Customer Journey 52

Customer Journey eCommerce Marketing Marketers 52

SocialPilot

DECEMBER 1, 2024

Thats why savvy businesses are turning to review management software to streamline the process and transform customer feedback into a powerful driving force for their brand. How to Choose the Best Review Management Software Are you unable to manage the overflow of customer reviews and struggling to analyze and understand them?

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Management Non-Profit Price User-Generated 43

Marketing Insider Group

AUGUST 30, 2019

Examples of these are tools for customer relationship management (CRM), content management systems (CMS), automation, and e-commerce tools. There must be real transformation that enables us to get to know and engage our buyers at a deeper level and ultimately, meet them where they are in their process.

Marketing Strategy 11

Marketing Strategy Marketing Marketers Whitepaper 11

Exposure Ninja

JULY 5, 2023

It focuses on consistently delivering valuable, relevant, and engaging information to drive measurable results, such as increased brand awareness, lead generation, and customer loyalty. Suddenly, customers weren’t just buying a Coke; they were sharing a moment with friends, family, and even total strangers.

Marketing Strategy 52

Marketing Strategy Whitepaper Marketing Marketers 52

Marketing Insider Group

AUGUST 30, 2019

Examples of these are tools for customer relationship management (CRM), content management systems (CMS), automation, and e-commerce tools. There must be real transformation that enables us to get to know and engage our buyers at a deeper level and ultimately, meet them where they are in their process.

Marketing Strategy 40

Marketing Strategy Marketing Marketers Whitepaper 40