Microsoft unveils AI “copilots” for sales, CRM and customer support
Martech
MARCH 6, 2023
Microsoft today unveiled Dynamics 365 Copilot, which it says is “the world’s first AI copilot natively built-in to both CRM and ERP applications.” The system is being rolled out as part of several of the company’s software packages, including CRM , sales and customer service. Customer service.
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