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The Role of Reporting & Analytics in Modern CRM Systems

Marketing Insider Group

Customer relationship management (CRM) systems are everywhere, as the industry could be worth about $55 billion by the end of 2024. Most modern CRM systems have reporting and analytics features that help businesses extract meaningful insights from their data. What is CRM Reporting? What is CRM Analytics?

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Improving marketing operations performance: Best of the MarTechBot

Martech

Marketing technology stack management: Ensure you have a well-integrated marketing technology stack that aligns with your marketing objectives. Familiarize yourself with tools such as CRM systems, marketing automation platforms (like Marketo or HubSpot), and analytics tools. Salesforce, HubSpot).

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Mastering data-driven decision-making in the strategy phase

Martech

Vague goals and no measurable targets can ruin any marketing strategy, making it nearly impossible to be data-driven. Without clarifying goals and key performance indicators (KPIs), it’s challenging to gauge success or make informed adjustments.

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Role of a marketing technology manager: Best of the MarTechBot

Martech

Integration of marketing technologies: A martech manager is responsible for integrating various marketing technologies, such as customer relationship management (CRM) systems, email marketing platforms, social media management tools, and analytics software.

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I Used AI to Create a Marketing Plan 2 Ways — Here’s How You Can Too

Hubspot Marketing

But, heck, if AI can create a marketing plan for me, I say, "Welcome to the team!" A marketing plan is a foundational piece of any marketing strategy. Our CRM offers automation and data enrichment tools to make this easier.” Define your marketing budget. Set key performance indicators (KPIs).

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CRM and marketing automation: The challenges and benefits of integration

Martech

Customer relationship management (CRM) and marketing automation platforms (MAPs) are two of the foundational elements of modern martech stacks. A prospect fills out a web form, a record is created in the CRM and the prospect can now receive outreach as part of an automation or a future campaign.

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What is Lifecycle Marketing? A Deep Dive for Marketing Managers

Litmus

By matching your marketing to each customer journey stage, you can build trust, increase customer lifetime value, and turn buyers into brand advocates. As Dan Oshinsky from Inbox Collective shares, “I would love to see more organizations build newsletters into their overall strategy because it is such a powerful relationship-building tool.