The CMO Survey

APRIL 24, 2024

The 32 nd edition of The CMO Survey examines reoccurring questions related to marketing spending and performance, marketing leadership, and marketing jobs. In addition, managing marketing technology, generative AI, growth, and sustainability are special topics covered in this edition. just one year ago. a year ago.

New Technology 289

New Technology CMO B2C Marketers 289

Martech

OCTOBER 29, 2021

“Marketing ops is the control center for your martech stack across all marketing activities to campaign performance and profitability,” said James Delande, BrandMaker’s Director of Product Marketing, at our recent MarTech conference. Team management. This could be a CRM, or even better, a CDP.

Management 122

Management Finance CRM Marketers 122

Martech

SEPTEMBER 16, 2024

Sample goals: Launch three co-marketing campaigns, generating a 20% increase in leads. Product marketing Role: Define the positioning and messaging of products or services. Sample goals: Launch two new product positioning campaigns, increasing market share by 10%. Expand partner-driven revenue by 30%.

User-Generated 67

User-Generated CRM Customer Acquisition Partner Marketing 67

Adobe Experience Cloud Blog

NOVEMBER 8, 2016

But being successful and getting ahead of your competition isn’t just about using marketing automation anymore; it’s about optimizing your platform and resources to grasp its full potential. That means you need the right team to manage your marketing automation platform. It’s a tall order, and you want the very best.

Management 134

Management Thought Leadership B2C Marketing Automation Platform 134

Martech

SEPTEMBER 16, 2022

This required people from sales, product marketing, operations, finance and other departments to work on the transformation full-time. To free them up, the company hired additional staff to manage day-to-day tasks. Salesforce Sales Cloud would be installed as a CRM.

Transform 137

Transform Customer CRM Finance 137

Martech

APRIL 3, 2025

Here are this weeks AI-powered martech releases: Nimble launched an email marketing feature that enables businesses to send unlimited, HTML-powered, trackable emails directly from the Nimble platform. Users can conduct large-scale outreach for newsletters, webinars, product updates, and promotions while tracking engagement within the CRM.

User-Generated 71

User-Generated Entertainment CRM Retail 71

Customers.ai

NOVEMBER 20, 2024

Creative Production: Include expenses for tools like Canva or freelance designers and editors. Tracking Tools: Don’t forget tools like Google Analytics, email marketing platforms, or CRM software. Rush Fees: Extra costs for expedited content or production timelines. Integrate with CRM: Connect the tool to your CRM (e.g.,

PR 76

PR Gen Z User-Generated Analytics 76

Marketing Insider Group

OCTOBER 1, 2024

Relying on these insights helps create more targeted, efficient marketing strategies. Marketing leaders can use tools like Google Analytics to track website performance, CRM systems to analyze customer interactions, and customer insights platforms to gather feedback as they embrace data-driven decision-making.

CMO 79

CMO B2C Marketers Marketing 79

Adobe Experience Cloud Blog

NOVEMBER 18, 2014

We have about 464 products, are constantly innovating, and need to be marketed in Europe. Q: How large is your marketing team and what is the coverage model? A: We have about 50 people in the marketing team across 25 countries between product marketing and in country field marketing managers.

CRM 134

CRM Thought Leadership Entertainment Marketers 134

Lusha

DECEMBER 4, 2024

Here’s the scoop on what’s new in Lusha this month: Just Landed: Upgraded CRM Indicators! Now, HubSpot and Bullhorn users can enjoy smarter, faster prospecting with CRM indicators that show you exactly which contacts and companies already exist in your system. With this upgrade, focusing on new opportunities has never been easier.

Product 52

Product CRM Transform Target Market 52

Martech

JUNE 20, 2024

This helps] make sense of the pipeline [marketing] is driving and the revenue it’s driving, and connect that back to marketing channels, content and touchpoints so you know programs to feed and those to back off of.” If you think about marketing automation and the workflow, who else needs to be involved?”

CRM 110

CRM eCommerce New Technology Marketing Automation Platform 110

Martech

JULY 11, 2022

Customer-centric messaging and experiences require smart responses managed by AI. Right now, marketing is failing more than it works,” said Matthew Camuso, product marketing manager for CRM software company Pegasystems, at The MarTech Conference.

Customer Journey 124

Customer Journey Customer CRM Management 124

SocialPilot

FEBRUARY 23, 2025

Online review marketing is the strategy of leveraging customer feedback to enhance your brands reputation and attract more customers. Essentially, its about actively seeking, managing, and showcasing positive reviews while constructively responding to the negative ones. Why Is Review Marketing Important?

Marketers 60

Marketers Marketing Real Estate Management 60

Martech

OCTOBER 4, 2021

With limited resources, marketers need every edge they can get, including psychology, to get customers closer to purchase. The first psychological insight to put into practice is brand awareness amid all this digital noise and clutter, said Megan Sangha, Senior Product Marketing Manager for Wrike in her presentation at MarTech.

CRM 114

CRM Health Customer Journey Performance Marketing 114

Martech

DECEMBER 22, 2021

Even when using a CDP or DMP , marketers need robust solutions and strategies to overcome these issues. Each touchpoint is storing data about your customer about that customer journey,” said Ganesh Subramanian, Director of Product Marketing at Snowflake, at our MarTech conference. Image: Snowflake.

Finance 128

Finance Transform Customer Journey CRM 128

Lusha

DECEMBER 9, 2024

Segmenting Your Target Market Once you have a solid ICP, it’s time to break your TAM into smaller, more manageable pieces. This process is called market segmentation. Example: Let’s say you’re selling project management software. The overall market size is estimated at $500 million per year.

Price 52

Price CRM Marketers Marketing 52

Adobe Experience Cloud Blog

APRIL 21, 2014

The A’s General Manager, Billy Beane (played by Brad Pitt in the film), measured players using new, data-centric metrics that flew in the face of conventional wisdom. And by working with your CRM tool, sales, and customer success team, you can then attribute the lifetime value of the customer back to the lead. That’s a 3.2%

Key Performance Indicator 134

Key Performance Indicator Marketers Marketing Thought Leadership 134

Adobe Experience Cloud Blog

JANUARY 25, 2017

Social media, like many roles that manage customer- and public-facing properties, can sometimes get input and scrutiny from across the organization. With that in mind, here are some considerations, but keep in mind they won’t fit all situations: Consider starting by dedicating one full-time headcount for social marketing management.

Social Media Marketing 133

Social Media Marketing Thought Leadership Advertisers Advertising 133

Lusha

NOVEMBER 18, 2024

Key roles in a RevOps team typically include: RevOps Manager/Director : The leader who sets the overall strategy, aligns teams, and makes sure RevOps initiatives are successful. Sales Operations Specialists : Focus on improving sales processes, managing sales technology, and helping sales teams reach their targets.

CRM 40

CRM Marketing Automation Platform Key Performance Indicator Customer Journey 40

Martech

JANUARY 15, 2024

Innovations for retail marketers include predictive insights into future potential promotion revenues, segment creation based on generative AI prompts, and content creation tools (visual content, email subject lines and body copy). Global Promotion Management and Referral Marketing.

Retail 117

Retail Shoppers Customer Acquisition eCommerce 117

Marketing Insider Group

MAY 12, 2021

A limited budget to spend on content marketing is another challenge business owners face. Many tend to think that it takes a lot of money to create high-quality content, especially when it comes to video production. Marketing professionals and business owners should know that it does not take much money to create good content.

Content Marketing 139

Content Marketing Thought Leadership Marketers Marketing 139

Martech

DECEMBER 21, 2021

“Marketing operations is the central nervous system of marketing,” said James Delande, BrandMaker’s Director of Product Marketing, at our MarTech conference. Many brands know marketing ops is an important piece of any campaign, but not all know how to orchestrate them effectively with high-level strategies.

CRM 128

CRM Marketers Marketing Performance Marketing 128

Hubspot Marketing

MARCH 25, 2020

In this post, we'll walk you through the steps for writing three different types of product launch emails, include some suggestions for your product launch email subject lines, and outline the ideal product launch email sequence. Featured Resource: Product Marketing Email Templates [Download Now]. Who It's For.

Product 141

Product PR Communications Promotion 141

Search Engine Land

SEPTEMBER 1, 2023

Step 1: Establish product-market fit and viability of SEO strategy I want to start with reviewing product-market fit because this gives you ammunition for ensuring that you’ll get a budget for SEO in the first place. In today’s market, it takes a significant investment to see results.

SEO 122

SEO eCommerce Management CRM 122

Hubspot Marketing

JANUARY 20, 2023

Estimated cost: $1,000 Finding qualified contacts in your CRM that your company wasn’t able to connect with could close sales that didn’t happen last quarter. Look into performing an account-based marketing campaign. Invest in a better CRM integration. Can your sales and marketing teams share feedback on leads?

eBook 143

eBook CRM User-Generated Marketers 143

Search Engine Land

FEBRUARY 15, 2024

Most B2B marketers, regardless of brand or agency experience, have likely faced this scenario: a marketer in charge of budget insists on investing in PPC campaigns despite evident issues that will hinder their effectiveness. These include: CRM setup. Dig deeper: 2024 B2B trends: 6 key areas for marketing success 2.

CRM 97

CRM Education Communications Branding 97

Litmus

OCTOBER 26, 2022

Reminder: not everyone speaks marketing technology (or martech). Martech language is not universal,” says Alicia Garside (Digital Marketing Production Manager, TELUS Health ). Email makes all of your marketing better. How to Orchestrate and Influence Infrastructure as an Internal Communicator Marketer.

CRM 103

CRM Email Marketing Finance Education 103

Adobe Experience Cloud Blog

APRIL 17, 2014

Author: Shyna Zhang As an enterprise product marketer at Marketo, I spend a lot of time talking to enterprise executives about marketing automation. That leader should be a smart, progressive technologist who also understands your CRM system. Often, I encounter hesitance to embrace the new paradigm.

Key Performance Indicator 125

Key Performance Indicator Thought Leadership Customer Acquisition CRM 125

Hubspot Marketing

NOVEMBER 25, 2019

With a growing number of people connecting to social networks, having a social media strategy is vital to your digital marketing success in 2019. You probably already know that a lot of time and effort comes with successful social media management. Some Sprout admins also have the power to manage direct messages through the platform.

Price 145

Price User-Generated Social Media Marketing Management 145

Hubspot Marketing

MAY 30, 2022

And instead of subjecting yourself to trial-and-error processes that would certainly waste time, you can use the following marketing templates to expedite your company’s success in marketing, sales, and project management. Marketing Excel Templates. Marketing Budget Template. Project Management Excel Templates.

Key Performance Indicator 145

Key Performance Indicator Marketers Marketing SEO 145

Martech

OCTOBER 26, 2022

Back in 2020, Chris O’Hara, then Salesforce’s VP of product marketing, spoke of integrating Salesforce CDP with the sales and service clouds as well as the marketing cloud. One thing Auradkar made clear is that Genie is neither separate from nor a simple addition to Salesforce CDP.

CRM 103

CRM Analytics Customer Product Marketing 103

Martech

JUNE 15, 2023

Pegasystems, as it was then known, added customer decisioning, CRM and CX capabilities in the 2010s. Originally, Pega used AI to power case management in the BPM space. “We provide this architecture where we can centrally manage your gen AI,” explained van der Putten. What do they mean for marketers.

User-Generated 114

User-Generated Customer Journey CRM Shipping 114

Litmus

SEPTEMBER 27, 2022

Read on for tips shared by Litmus Personalization Product Marketing Manager, Angie Weyman , and be sure to catch the full webinar on demand. Better approach: Incorporating CRM data. A better email personalization approach requires data from your CRM. Getting started.

Customer Journey 96

Customer Journey Customer CRM Customer loyalty 96

Hubspot Marketing

MAY 16, 2023

Further, AI can help pull data from your CRM to ensure personalized messaging. This AI bot uses chat-based commands to interact with your CRM data, so you know the full history of any client you contact. Product demonstrations. Generative AI can be particularly useful for product demonstrations as well.

Price 123

Price User-Generated CRM Copywriting 123

Martech

SEPTEMBER 25, 2023

“It was a great quarter,” the senior executive said as he raised his glass to toast the winning district sales manager. Everyone was ecstatic about what looked like a banner year — except the marketing manager, who knew the company could have done even better. Attributing sales to marketing is a challenge.

User-Generated 124

User-Generated Finance Marketers Marketing 124

Lynton Web

JANUARY 9, 2024

Your existing customer relationship management (CRM) database or past customer lists give you a solid place to start. Keep Your Persona Data in One Place Consolidate the data collected in your CRM or another unified system. Product Marketing: Highlight features or benefits most appealing to each persona.

CRM 105

CRM Target Market Education Product 105

Adobe Experience Cloud Blog

JANUARY 15, 2016

Predictive marketing technology has the ability to drive huge improvements in marketing—by utilizing data to drive more efficiency and allowing for uniquely personal engagement. Within your marketing automation system and/or CRM, you have a wealth of data collected on the people that you market to.

Thought Leadership 91

Thought Leadership CRM Customer Acquisition Marketing Automation Platform 91