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How Outsourcing CRM Services Can Transform Your Customer Relationships

Marketing Insider Group

A well-managed customer relationship management (CRM) system organizes interactions, automates follow-ups, and strengthens engagement. Maintaining an in-house CRM team, however, requires time, expertise, and ongoing investment. Outsourced CRM services adjust to fluctuating customer demands without straining internal teams.

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What technology would you bet on in the martech race?

Martech

This is how SFDC became much more than a CRM , with marketing automation tools and — something that is particularly relevant to the discussion around data — a customer data platform ( CDP ). Integrating more features naturally drives customers to the platform and the core CRM product. Will other CRMs be on the podium?

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HubSpot’s August 2024 updates: Enhanced automation, big reporting updates and more

Martech

It identifies target companies and contacts within your CRM, researches their business needs, detects intent signals, and crafts personalized emails. It identifies target companies and contacts within your CRM, researches their business needs, detects intent signals, and crafts personalized emails.

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Mastering data-driven decision-making in the strategy phase

Martech

For instance, if your goal is to drive 500 new leads through a new marketing campaign, look at the channels that have driven your customers with the highest loyalty and lifetime value. Instead, determine the high-level problem you want to solve and then use data to drive how you solve the problem.

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5 steps to ensure business goals lead your martech strategy

Martech

increasing customer lifetime value, expanding into new markets or driving operational efficiency) forms the foundation for making smarter technology choices. Key actions Align marketing goals with corporate strategy: Break down how marketing can influence broader business objectives, like revenue growth or market expansion​​.

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Role of a marketing technology manager: Best of the MarTechBot

Martech

Integration of marketing technologies: A martech manager is responsible for integrating various marketing technologies, such as customer relationship management (CRM) systems, email marketing platforms, social media management tools, and analytics software. Interview questions for a martech manager candidate: 1.

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Conducting B2B Market Research the Right Way — Here‘s Everything I’ve Learned

Hubspot Marketing

Consider integrating a new CRM across an enterprise. But if I’m trusting a vendor with my enterprise’s new CRM (and potentially hundreds of thousands or millions of dollars), I need to believe they’re the best fit. You can also reach new markets or expand into current ones with good research.