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Marketers Spend on New Technologies While Battling Usage and Impact Challenges

The CMO Survey

Marketing leaders report that sales productivity has improved by an average of 5.1% Companies operating in service markets are growing at nearly twice the rate (at 16.7%) compared to product markets at 9.4%. Of those companies taking actions, the most common are “changing products and/or services” with 52.1% per year on average.

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How to identify high-churn personas in B2B and mitigate their risk

Martech

Robinson described the churn problem as a result of being “in a high churn product category with a high churn buyer persona.” I knew about high-churn products. They tend to be relatively inexpensive and easy to deploy, usually project-based tools or products that are relatively easy for competitors to replicate.

Price 114
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The small B2B marketing team’s guide to ABM

Martech

New technologies and changing buyer behaviors demand that marketers stay adaptable and innovative. An ICP acts as the company counterpart to an individual buyer persona, outlining the characteristics that define the organization most suited for your products or services.

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Distracted by New Technology? You Probably Aren’t Giving Your Website the Attention It Deserves

Adobe Experience Cloud Blog

When a company spends all of its resources to develop new channels at the expense of its website, viewers will notice. Any responsible consumer will do their due diligence before buying a product or signing up for a service, and that includes visiting your company’s website and using it as an evaluation tool.

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What is CRM and how does it support marketing?

Martech

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. And because 91% of businesses with more than 11 employees use a CRM, marketers would be wise to learn about all they have to offer. We’ll cover: The benefits of CRM. Types of CRM systems available.

CRM 98
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5 Marketing Trends That Will Disrupt 2025 (And How to Stay Ahead)

Duct Tape Marketing

Key Takeaways: Hyper-Personalization Is the New Standard Generative AI is making one-to-one marketing at scale more accessible. Tools like CRM platforms combined with customer data platforms allow businesses to tailor campaigns down to the individual level. start small. start small. You don't have to go crazy.

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Salesforce launches new, ‘more trustworthy’ generation of AI bots

Martech

Buyer helps B2B customers find products, make purchases and track orders. Personal Shopper recommends products and helps with search. Merchant does all the site-related tasks for merchandisers, including promotions, product descriptions and insights. Sales Development Representative engages with potential leads 24/7.

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