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Updated CRM object merge behavior to be aware of. Reps can easily identify where to focus their efforts, such as generating new leads or prioritizing certain stages to improve lead qualification. How it helps you This standardization simplifies CRM object management and supports future enhancements for merge options.
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Library of skills and integrations This library spans key business applications like CRM, Slack and Tableau, and integrations from AppExchange partners. Here are some examples: The CRM Skills let you create agents to automate and enhance customer experiences. It also helps users check for accuracy. The Agentforce Testing Center.
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