illumin

AUGUST 27, 2024

While ecommerce continues to be of great importance, it’s important that retailers don’t quit on their physical stores. A report from McKinsey shows that individual personalization can cut customer acquisition costs in half and increase revenue by as much as 15%. So how are retailers creating these tailored experiences?

Retail 98

Retail Gen Z Shoppers Customer Acquisition 98

Scoop.it!

DECEMBER 28, 2023

Many elements influence ecommerce conversion rates. From seasonal upticks and downturns in sales to market trends to consumer behavior tendencies, ecommerce brands must manage a variety of factors when attempting to surpass the average CR of (approximately) 2%. Let’s dive in.

eCommerce 116

eCommerce Content Marketing Customer loyalty Marketing 116

Hubspot Marketing

OCTOBER 28, 2024

While it doesn’t cross-reference your customer data, it tells you if there are any usability issues that could block leads from converting. Image Source Gavin Yi , Founder & CEO of Yijin Hardware , told me that he used AI-driven heatmap analyses to check if their mobile app’s existing design promotes conversions.

Customer Acquisition 94

Customer Acquisition Price Customer Journey User-Generated 94

CXL

OCTOBER 4, 2022

Not for lack of competition, but as the result of a carefully designed ecommerce marketing strategy. In this article, you’ll learn how to build a powerful ecommerce marketing strategy using customer research and messaging development, and how to use it to determine which marketing tactics will best reach your target audience.

eCommerce 107

eCommerce Marketing Strategy Retail Marketing 107

Businesses Grow

JANUARY 17, 2024

Shein and the eCommerce revolution Shein is offering basement-level prices — think $3 for a bikini — and yet seems to be pulling off fast deliveries, respectable quality, and responsive customer service. But the advertising and promotions offer even deeper discounts on already low prices. Again … what?

eCommerce 117

eCommerce Fashion Shoppers Retail 117

Search Engine Land

AUGUST 22, 2024

Prioritize promoting top-selling products and limit spending on those that don’t perform well. Can efficiently integrate promotional products and assets via tailored asset groups, promo extensions, price extensions, etc. Limited suitability toward ecommerce retailers with large catalogs and diverse product variation.

Non-Profit 85

Non-Profit Price User-Generated Advertisers 85

Customers.ai

DECEMBER 20, 2024

Ecommerce Webinar Beyond Abandoned Cart to Abandoned Product View Revenue with Email Deliverability Hacks & AI Tools Watch The Webinar What Is Relationship Marketing? This approach ensures customers feel valued and appreciated, leading to higher trust and brand advocacy over time. Thats about staying a step ahead.

eCommerce 85

eCommerce Shipping Customer loyalty Marketing 85

Litmus

SEPTEMBER 25, 2024

Despite the clear benefits, only 44% of marketers use lifecycle emails to activate, engage, and retain customers—leaving a significant opportunity on the table. Many marketers find lifecycle emails more complex to strategize and measure compared to simpler, one-off promotional emails.

Management 94

Management Marketing Marketers CRM 94

Litmus

OCTOBER 16, 2024

Psychographics (values, interests, lifestyle): Align messaging with customers’ values to deepen brand loyalty. Geography (location, climate): Send location-specific offers or seasonal promotions that align with regional preferences or weather patterns.

Health 92

Health Customer Journey User-Generated Marketing 92

Econsultancy

JANUARY 28, 2022

During 2020 the ecommerce market went into overdrive. For the first time, many customers turned to digital channels to track down products they had previously bought offline. For the first time, many customers turned to digital channels to track down products they had previously bought offline.

eCommerce 75

eCommerce Shoppers Customer Acquisition Retail 75

Vertical Response

JANUARY 31, 2025

Email Marketing Effectiveness Email marketing is 40x more effective at acquiring customers than Facebook or Twitter Email marketing has proven to be a powerhouse in customer acquisition, boasting a success rate 40 times higher than that of social media platforms like Facebook and Twitter.

Email Marketing 52

Email Marketing Non-Profit Customer Acquisition Direct Mail 52

Search Engine Land

FEBRUARY 16, 2024

Amazon’s reign as the king of ecommerce won’t end any time soon. They want customers to continue buying. Dig deeper: 5 reasons Amazon Ads is better than Google Ads for ecommerce Get the daily newsletter search marketers rely on. Dig deeper: 3 tips for using promotions and discounts in paid search 5. See terms.

Marketing Strategy 124

Marketing Strategy Shoppers eCommerce Advertising 124

Martech

MAY 29, 2024

As far as ecommerce goes, this doesn’t mean it’s not showing YoY growth; it’s just that the growth is very modest so far — just 2% in Q1. “Targeting new customers is becoming even more expensive,” said Schwartz. What’s driving higher customer acquisition costs in 2024.

Shoppers 111

Shoppers Non-Profit Retail Shipping 111

Litmus

OCTOBER 31, 2024

When you combine that customer information with purchase history, you notice that most hiking customers buy your boots first and then order your backpack. Now, you can create a data-driven experiment that promotes your backpack range to new customers who express an interest in hiking.

CRM 85

CRM Management Email Marketing Transform 85

The CMO Survey

JUNE 16, 2020

Consistent with this, marketing employees were leveraged more for “getting active online to promote the company and its offerings” (69%) and “reaching out to current customers with information” (65%) compared to growth objectives such as “generating new products and service ideas” (44%) or “building partnerships” (41%).

CMO 130

CMO Transform Customer Acquisition B2C 130

Martech

OCTOBER 17, 2023

Putting together and analyzing a customer acquisition funnel is a big part of a marketer’s work. After all, funnels are supposed to map the sequential steps a customer takes from awareness through conversion and advocacy. Includes customer’s self-reported attributes and behaviors. Collects zero and first-party data.

Manufacturing 125

Manufacturing Customer Acquisition Retail User-Generated 125

Use Insider

OCTOBER 3, 2024

This guide will walk you through everything you need to know about eCommerce personalization — from the way it works to its benefits and the data you need to implement it successfully. What is eCommerce personalization and how does it work? The process requires: Reliable customer data. eCommerce personalization software.

eCommerce 52

eCommerce Non-Profit Fashion Customer Journey 52

CXL

JULY 21, 2022

This number can grow, but if all your new MAUs are free users, you’re not achieving your conversion and paid customer acquisition goals. For example, a digital team at an ecommerce brand might focus on shopping cart abandonment rate as an OMTM, while the company’s NSM is “number of monthly transactions.”. Image source ).

Customer Acquisition 100

Customer Acquisition Price User-Generated Promotion 100

Many Chat

MARCH 28, 2023

Overview Founded 20 years ago in Finland, international hair care eCommerce brand Four Reasons USA has since expanded worldwide with its range of vegan, sustainable haircare products, from everyday staples like shampoos and conditioners to texture-specific styling products and treatments.

Customer Acquisition 101

Customer Acquisition User-Generated eCommerce Promotion 101

Sachs Marketing Group

MAY 17, 2022

Despite rolling out Performance Max quite recently (November 2021), Google has already made announcements for three new features , namely a new customer acquisition goal type, new insight tools, and a new one-click upgrade tool for existing campaigns. Explaining the New Features. Delving Into New Insights.

Customer Acquisition 95

Customer Acquisition User-Generated Advertising Advertisers 95

Search Engine Land

SEPTEMBER 11, 2023

Consider an ecommerce store selling products worth $20, $50 and $100. In contrast, B2B ecommerce generally has a shorter cycle than traditional B2B sales. Finally, B2C ecommerce would see the shortest sales cycle due to its direct-to-consumer transactions and relatively lower cost. Marketing Qualified Leads (MQLs).

eCommerce 134

eCommerce User-Generated B2C Logistics 134

Hubspot Marketing

JANUARY 7, 2024

According to Merriam-Webster , marketing is "the process or technique of promoting, selling, and distributing a product or service." The day-to-day activities of a marketer depend on what they’re marketing, whom they’re targeting, and what platforms they use to promote products or services.

Copywriting 126

Copywriting CMO PR Social Media Marketing 126

Hubspot Marketing

DECEMBER 14, 2023

You can also create PPC ads for social platforms like Meta or ecommerce sites like Amazon. If people can only pay for your product with a credit card, you'll see an inflated customer acquisition cost and not understand why.” Image Source Shopify Shopify is a leading ecommerce tool used by millions of businesses around the world.

eCommerce 106

eCommerce Advertisers Advertising Promotion 106

Search Engine Land

OCTOBER 6, 2022

share of the ecommerce market, Amazon is far and away the biggest online retailer in the U.S. – It allows you to create personalized content and can go a long way toward reducing your customer acquisition costs. This is great for all campaigns but especially effective in automatic and broad acquisition campaigns.

Advertising 80

Advertising Advertisers Real Estate Shoppers 80

Vertical Response

MAY 3, 2024

It is the process of setting prices for products and services, inherently indicating the value placed on the brand, product, and customers. It’s often more potent in driving business growth than customer acquisition. Use eye-catching visuals and persuasive copy to promote your bundle. Let’s explore discount pricing.

Price 105

Price Shipping Promotion Customer Acquisition 105

Sprout Social

JULY 30, 2018

One of our most popular Data & Drinks events brought together a panel of social media experts from a wide variety of industries—eCommerce, SaaS, and emerging tech—to teach attendees fresh ways of thinking about engaging and targeting audiences on social. The experts opened the night by explaining what their main focuses are.

Acquisition Marketing 76

Acquisition Marketing Customer Acquisition eCommerce Analytics 76

CXL

NOVEMBER 22, 2022

Click-Through Rate Definition The Conversion Rate Formula: How to Calculate Conversion Rate Bounce Rate: Everything You Want to Know and More How To Calculate and Increase Customer Lifetime Value PPC Click-Through-Rate: What it Means and How to Use It (and Improve It) How to Track and Improve Ecommerce Customer Acquisition Effectiveness.

Digital Marketing 88

Digital Marketing Customer Acquisition Analytics Non-Profit 88

Marketing Insider Group

MAY 11, 2020

Audiences become saturated with brand promotion that offers no genuine value to the people you’re trying to build customer relationships with. Without strategy, you may end up with a promotional video, for example, that looks a lot more like a promo ad for your business than content. Optimizing Content Marketing for Ecommerce.

Content Marketing 93

Content Marketing Thought Leadership eCommerce Marketing 93

Hubspot Marketing

SEPTEMBER 29, 2022

For example, a B2B software-as-a-service (SaaS) company might choose to focus on customer acquisition and churn, whereas a brick-and-mortar retail company might focus on sales per square foot or average customer spend. Lifetime Value of a Customer (LTV). Customer Acquisition Cost (CAC). Conversion Rate.

Key Performance Indicator 145

Key Performance Indicator Customer Acquisition User-Generated Health 145

Hubspot Marketing

MAY 12, 2022

In fact, more than 60% of marketers say that their customer acquisition cost has gone up in the last three years. Imagine a visitor is on your ecommerce site browsing your product line. These are the types of customer experiences that leave a good impression on leads, even if they don't make a purchase.

Shipping 142

Shipping Shoppers User-Generated Customer Acquisition 142

Use Insider

JULY 31, 2023

At our most recent Growth Makers Club webinar, NocNoc—the Thailand-based online marketplace for home and lifestyle products—discussed how they leveraged Insider’s customer data and experience platform (CDxP) to create a seamless, highly-personalized digital shopping experience. This generates a variety of different kinds of data.

Customer loyalty 52

Customer loyalty Customer Acquisition CRM eCommerce 52

Use Insider

JULY 8, 2023

Understanding WhatsApp for business WhatsApp Business API prioritizes real-time, relevant, and valuable B2C communication over bulk promotional messages. This means sending blast marketing campaigns and generic promotions is a big no-no on this platform. Customer expectations have changed.

Branding 52

Branding Transform eBook Customer Acquisition 52

Rock Content

OCTOBER 5, 2020

Set aside a budget, create innovative contests, and promote them on all channels. Email marketing is considered as the best channel for customer acquisition and retention for most SMBs today. Don’t spam, Add value – Emails that you send to your customers shouldn’t always be promotional and have a commercial intent.

Customer 83

Customer CRM User-Generated Influencer Marketing 83

Neil Patel

APRIL 12, 2021

Lifetime value (LTV): LTV is how much you earn from the average customer over their membership’s lifetime. Customer acquisition cost (CAC): This refers to how much it costs to acquire a new customer. Promote your subscription box on social media like Instagram. It could be a few months before you can work this out.

Shipping 123

Shipping Price Logistics Customer Acquisition 123

Unbounce

MAY 15, 2024

Cost per acquisition (CPA) Cost per acquisition is all about how much you spend to gain one lead or customer. Ideally, it includes every penny you spend on ads, promotions, and other marketing efforts, which are divided by the number of customers you acquire through those efforts.

Non-Profit 59

Non-Profit Customer Acquisition User-Generated eCommerce 59

Use Insider

MAY 14, 2024

While acquisition marketing uses advertising, social media campaigns, and other promotions to attract new customers, retention marketing will rely on tactics like personalized marketing , loyalty programs, and top-notch customer service to keep existing customers on the hook.

Customer loyalty 52

Customer loyalty Marketing Strategy Customer Acquisition Marketing 52

Litmus

SEPTEMBER 25, 2024

Despite the clear benefits, only 44% of marketers use lifecycle emails to activate, engage, and retain customers—leaving a significant opportunity on the table. Many marketers find lifecycle emails more complex to strategize and measure compared to simpler, one-off promotional emails.

Management 78

Management Marketing Marketers CRM 78