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Marketers Claim a Broader Role and Increased Influence Amid Pressures

The CMO Survey

improvement in sales productivity (up from 5.1% increase in customer satisfaction (up from 6.1%) 10.8% Despite these gains, marketing still plays a limited role in critical strategic domains such as revenue growth, product/service innovation, and market selection. Customer retention and brand value metrics hit two-year lows.

Transform 130
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Why starting small with AI pilots before scaling is a mistake

Martech

Whether your focus is revenue growth, customer acquisition, improving customer satisfaction or operational efficiency, these goals should inform your AI marketing efforts. integrated AI across various marketing functions , including content, video, events, PR, lead generation, product marketing and sales enablement.

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How to Plan for a Marketing Campaign in 7 Simple Steps

Vertical Response

For instance, if your business goal is to increase market share, your marketing campaign plan might focus on customer acquisition or brand awareness. Accompany these goals with key performance indicators (KPIs) to track progress using a marketing campaign template.

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Using data analytics for customer acquisition: Best of the MarTechBot

Martech

Use data-driven insights to personalize offers and recommendations based on customer preferences and behavior. Customer satisfaction and feedback analysis: Analyze customer feedback and satisfaction data to identify areas for improvement in products, services, and customer experience. Understood?

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The Role of Reporting & Analytics in Modern CRM Systems

Marketing Insider Group

Driving Customer Engagement and Personalization Data insights allow businesses to understand their customers on a deeper level, enabling personalized marketing, tailored product recommendations , and improved customer service. From there, companies can make informed decisions based on actual data rather than assumptions.

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How to create a product differentiation strategy

Welcome Software

How is your product different from the others? These are the concerns at the heart of product differentiation. And, though they are deceptively simple, developing a compelling product differentiation strategy requires a deep understanding of the market, the competition, and the target audience. Customer service insights.

Product 52
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How to Calculate Your Customer Acquisition Cost

Rock Content

In Digital Marketing , there are few numbers more important than your Customer Acquisition Cost (CAC). That is the cost of getting a new user to download your app, buy a product, or start a free trial. In this article you will find out: What is Customer Acquisition Cost? What is Customer Acquisition Cost?