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There are two extremes when it comes to driving better customeracquisition results: Expanding the team, hiring more salespeople or business development representatives (BDRs). But strategically, cost-effective acquisition isn’t about spending less or increasing the team. Cutting down costs on marketing and advertising.
As companies prioritize “efficient growth,” vertical software has gained prominence due to its lower customeracquisition costs, higher expansion sales and stronger gross retention than its horizontal counterparts. Understand their daily workflows and contrast them with those of your other customers to avoid assumptions.
Satisfying customer expectations is the foundational requirement for sustained business operations. Any dissatisfaction in product, service or overall experience creates an unbridgeable gap in retention efforts. Top-shelf customer service The same logic applies to problem resolution. McDonald’s phrase “Fries with that?”
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PPC advertising can be challenging, especially when your product or service falls into a sensitive or difficult category. Google Ads remains one of the most powerful platforms for reaching potential customers. Prohibited content : Products or services that cannot be advertised at all. Alcohol and tobacco products.
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In my career, I have served as marketing advisor and consultant to a wide variety of industries … automotive, pharmaceutical, hospitality, sports, and consumer products to name a few. I find that in general the foundations of marketing research and insight a scalable across almost any challenge I’ve faced.
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