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Of course, there’s a multitude of technologies that work in the service of user experience and customer experience, including data management and customer data platforms, which Adobe’s 2022 DigitalTrends report ranks as senior executives’ key technological priorities for 2022.
Only 23% of executives believe the speed at which they gain accurate insights is ‘very strong’, the DigitalTrends 2021 report from Econsultancy and Adobe reveals. CustomerJourney Mapping Best Practice Guide. US and UK social media users most likely to advocate for a brand on price and/or value for money.
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