Hubspot Marketing

NOVEMBER 4, 2024

Although they’re ostensibly customer service and/or lead gen bots, these AI chatbots are also able to collect enormous amounts of data that yesteryear’s marketer could only dream of — sentiment analysis (is the consumer swearing in all caps? Predictive personalization can make your customer feel like your brand gets them.

Analytics 123

Analytics Customer Journey CMO Marketing 123

Martech

APRIL 16, 2024

Customer journey basics First things first, let’s unpack the customer journey. Imagine it as a roadmap, with your customer at the wheel and your content the signposts guiding them. Engaged users are more likely to progress further along the customer journey.

Customer Journey 129

Customer Journey Customer Energy Transform 129

Martech

AUGUST 12, 2024

Dynamic audiences: Implement real-time audience segmentation that adapts based on customer interactions, enabling timely and relevant messaging. Cross-channel consistency: Ensure that messaging is consistent across all touchpoints, enhancing the overall customer experience and reinforcing brand identity.

Customer 116

Customer B2C CMO Customer Journey 116

Martech

SEPTEMBER 7, 2023

Creating a great customer experience is a top priority for most brands because customers value the entire journey, not just the products or services they purchase. You need the right team, data, technology infrastructure and processes to support the initial journeys.

Customer Journey 125

Customer Journey Customer Communications Product 125

Vertical Response

NOVEMBER 20, 2024

Email marketing is crucial for reaching your audience, boosting sales, and fostering customer loyalty. This guide offers you practical tips, the best tools, and effective strategies to enhance your email marketing campaigns. Learn how to get the best ROI from your emails and keep your audience engaged.

Email Marketing 64

Email Marketing User-Generated Key Performance Indicator Marketing 64

Search Engine Land

SEPTEMBER 25, 2023

Initially, curiosity leads them to sift through various options, scrutinizing features, reviews, and personal recommendations while considering the product’s aesthetic appeal. An emerging emotional connection to the product influences their choice, potentially aligning with their personal narrative or lifestyle.

Customer Journey 125

Customer Journey SEO Customer Logistics 125

Martech

FEBRUARY 16, 2023

Why is the customer journey so complex? How can we improve the customer journey to deliver better results? Marketers understand the concept and importance of the customer journey. You must know how customers find you and do business with you if you want to succeed. The first step is to find it.

Customer Journey 106

Customer Journey Customer eCommerce Email Marketing 106

Martech

NOVEMBER 20, 2024

Many companies divide marketing responsibilities across multiple specialists: graphic designers, social media managers, marketing operations managers, content marketers and email marketers, to name a few. Position-less marketers break down these data silos, gaining a holistic view of the customer journey.

Customer 129

Customer Transform Customer loyalty Marketing 129

Martech

JULY 11, 2022

Customer-centric messaging and experiences require smart responses managed by AI. If customers aren’t receiving relevant emails or other communications, they’ll simply opt out. Marketers also play a part in the AI decisioning by establishing criteria that are specific to their industry or product.

Customer Journey 123

Customer Journey Customer CRM Management 123

Sprout Social

SEPTEMBER 17, 2024

And this is true for every stage of the customer journey. Social media for retail in the UK: crafting an engaging customer journey The beauty of social media in retail is its ability to accompany shoppers along the path to purchase. Promote your products on social media. Don’t be shy. Cross-promotion is key.

Retail 121

Retail Shoppers User-Generated Customer Journey 121

Neil Patel

SEPTEMBER 23, 2020

billion users have email addresses, out of which the clients you’re trying to target or retain already have active email addresses. What makes it even better is that most people don’t mind signing up for a product/service demo or a lead magnet in exchange for their email addresses.

Email Marketing 143

Email Marketing Key Performance Indicator Marketing Marketers 143

Martech

MARCH 20, 2024

Understanding the customer journey Before we explore strategies, it’s crucial to grasp the essence of the customer journey. For example, if you’re in the eco-friendly products space, a blog post titled “What Are Eco-Friendly Products and Why Do They Matter?” ” Case studies.

Customer Journey 116

Customer Journey Customer Education Product 116

Litmus

MAY 16, 2024

Personalization is no longer a buzzword; it’s the cornerstone of modern email marketing strategy. But here’s the kicker: many marketers still struggle to unlock its full potential. Personalized email isn’t just about increasing open rates or boosting sales (though it certainly does that). Let’s dive in!

Customer Journey 95

Customer Journey Customer CRM Email Marketing 95

Hubspot Marketing

DECEMBER 18, 2023

Increased open rates, click-throughs, and sales: If you want these results, running an email marketing audit can help you get there. That’s why I've teamed up with six email marketing experts to help you create an audit of your own. Together, we cover: What is an email marketing audit?

Email Marketing 135

Email Marketing Health Marketing Marketers 135

Litmus

OCTOBER 16, 2024

Customer retention suffers when brands focus only on the first sale, ignoring differences in customer journeys. Personalized messages keep customers engaged and loyal. When done well, this approach builds loyalty and keeps customers coming back. Lifecycle marketing asks, “How can we keep our product relevant?”

Health 93

Health Customer Journey User-Generated Marketing 93

Litmus

SEPTEMBER 25, 2024

By aligning your marketing efforts to each stage, you can build stronger relationships, keep customers coming back, and make the most of every interaction.In Lifecycle marketing is a strategy that involves engaging customers with the right message at the right time as they interact with your brand.

Management 96

Management Marketing Marketers CRM 96

Martech

APRIL 3, 2025

I prefer applying this metric to all marketing channels and individual campaigns. This allows for a better understanding of marketing efforts in sales, mainly when using the web framework for your customer journey. Dig deeper: KPIs that connect 5 metrics for marketing, sales and product alignment 4.

User-Generated 112

User-Generated Customer Journey Finance CRM 112

Vertical Response

MARCH 15, 2025

Email marketing is a proven method for engaging customers and increasing sales. In this article, youll learn what email marketing is, why its effective, and how to create successful campaigns in 2025. Email marketing is particularly appealing due to its impressive return on investment.

Email Marketing 52

Email Marketing Customer loyalty Marketing Marketers 52

Neil Patel

JULY 20, 2021

What are your goals with email marketing? If you’re going to achieve those goals and see a return on investment, then chances are you’re not going to be able to do it without some level of automated email marketing. What Is Automated Email Marketing? Why Should You Automate Your Emails?

Email Marketing 145

Email Marketing Marketing Marketers Communications 145

Search Engine Land

OCTOBER 23, 2023

This article builds on my previous one, emphasizing the importance of aligning SEO with the customer journey , specifically for companies that provide software as a service (SaaS) that market to other businesses (B2B). Understanding SEO and content for a smooth customer journey 1.

Customer Journey 107

Customer Journey SEO Logistics Customer 107

Martech

JULY 22, 2024

This approach helps businesses tailor their marketing efforts to meet the specific needs and challenges of different types of organizations. Benefit Segmentation: Benefit segmentation focuses on the specific benefits or solutions that customers seek from a product or service. What kind of data is needed for each segmentation?

Email Marketing 111

Email Marketing Customer Journey Education Market Trends 111

Martech

SEPTEMBER 12, 2023

This shorter attention span means you have to be even choosier in the images and copy you select to promote a product or tell your story. Hick’s Law doesn’t prevent you from giving your customers options. You also could group a collection of products with one in a different color, shape, or size. Subject line.

Customer Journey 130

Customer Journey eCommerce Customer Law 130

Vertical Response

OCTOBER 13, 2024

AI is set to revolutionize email marketing by 2025. The future of email marketing AI will bring advanced personalization, smarter automation, and improved customer engagement. Advanced Segmentation Advanced segmentation is an emerging trend in AI-powered email marketing.

Email Marketing 52

Email Marketing Transform User-Generated Analytics 52

Martech

APRIL 8, 2024

Email has come a long way from its early days as a blunt instrument for blasting information to a wide audience. Today, it’s more like a Swiss army knife, with a use case for almost every situation across the customer journey. Use email to nurture those leads. Updating them on new products and services.

Email Marketing 134

Email Marketing Customer Customer Journey eBook 134

Customers.ai

JANUARY 3, 2025

Youve got products. But do you really know what your customers are thinking as they move from maybe to add to cart? For any marketer, understanding their journey is the key to doing the thing we all want to do – turning browsers into buyers and buyers into loyal fans. Youve got traffic. And its a must!

Customer 88

Customer eCommerce Shipping Customer Journey 88

Martech

FEBRUARY 11, 2025

Not all of them apply to marketing, but several that you might not be as familiar with can be equally powerful in shaping your subscribers’ engagement with your email. In this column, I’ll share several cognitive biases that have worked well in my own email marketing and explain how to use them ethically in your campaigns.

Transform 120

Transform Copywriting Email Marketing Shoppers 120

Litmus

SEPTEMBER 27, 2022

Personalization at each step of the email customer journey has proven to be an effective way to engage with customers, increase sales, and build brand loyalty. You must take the time to understand your unique audience and the journey you want them to take. . Map the data to your customer journey.

Customer Journey 96

Customer Journey Customer CRM Customer loyalty 96

AWeber

DECEMBER 19, 2022

2022 was a good year for email, what with all the disruptions on social media platforms, the rise of AI-generated content, and ongoing improvements in email technologies like AMP for email. Here are the email marketing trends and technologies they think will matter most: Reduced dependence on social media.

Market Trends 136

Market Trends Email Marketing CMO Marketing 136

Backlinko

DECEMBER 6, 2024

A marketing funnel is a way to think about your customer journey. It starts when they discover your brand and tracks through as they become a loyal customer. It identifies drop-off points and guides customers to purchase. The better your marketing funnel, the more sales you can capture.

Customer Journey 84

Customer Journey User-Generated Marketing Marketers 84

Martech

MARCH 15, 2024

Even if a template is perfectly suited to a specific product category, another brand in the same category is also likely to use it, which means you have no chance of standing out in your subscriber’s inboxes. Just be wary of using links that send customers to YouTube or another site. Business email address Subscribe Processing.

Email Marketing 136

Email Marketing Marketing Marketers eCommerce 136

Buffer Marketing

JANUARY 7, 2025

So, instead of just tracking mentions, you get valuable insights into how people feel about your brand, products, or campaigns. The platform analyzes customer behavior to optimize audience segments, determine the best send times, and create personalized customer journeys for each individual customer.

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Price Thought Leadership Transform User-Generated 118

Martech

NOVEMBER 20, 2023

It organizes and clarifies the path to your audience, providing your team with actionable insights that drive sales and marketing success. Remember, a staggering 78% of the success of email marketing campaigns is attributable to adept subscriber segmentation — your emails could be part of this statistic. Driving actions.

Email Marketing 136

Email Marketing Transform Whitepaper Marketing 136

Vertical Response

MAY 24, 2024

Our no-nonsense guide of ‘100 email marketing prompts everyone should know’ delivers just that. From compelling subject lines to irresistible calls to action—every prompt is a click away from upping your email game. But how do you craft an email that is opened, read, and clicked? Want to know the best part?

Email Marketing 100

Email Marketing Law Customer Journey Marketing 100

Litmus

AUGUST 14, 2024

I am the first to point out that ROI on email marketing is strong—the strongest, even compared to other marketing channels. Your finance team, for instance, will want to see that the activity and expenses you’re putting towards email are working. Source: The State of Email Report Why is that?

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B2C Finance Fashion Customer Journey 99

Litmus

OCTOBER 14, 2022

What is an email marketing funnel? An email marketing funnel is the path a subscriber follows that takes them from a prospective lead to a customer. Much like a traditional sales funnel, subscribers have different needs along the way, all of which should be acknowledged and addressed through email.

Email Marketing 108

Email Marketing Thought Leadership Customer Journey eBook 108

Martech

AUGUST 12, 2024

On the flip side, clean data lets you excel at tasks like prospecting, reporting, tracking capacity and ensuring your emails get delivered. Knowing where contacts are in their customer journey lets you see whether they should be handed off to sales or further nurtured by Marketing — and how to communicate with them when you do.

Health 123

Health CRM Communications User-Generated 123

Hubspot Marketing

OCTOBER 22, 2024

5 Key Benefits of AI Reporting for Marketers Our AI Insights for Marketers report indicates that nearly half (45%) of marketing leaders claim AI tools make employees more productive. While I’ve seen marketers leverage AI for use cases like content creation and automation, I believe that’s just the tip of the iceberg.

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Analytics Transform CRM Marketing 120