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Beyond Vanity Metrics: SegMetrics’ Keith Perhac on Asking Better Questions of Your Marketing Data (Interview)

Animalz blog

That’s the core philosophy of Keith Perhac, founder of SegMetrics, a marketing analytics platform specializing in tracking complex, multi-touch customer journeys. Key insights from this interview: Most teams track too many metrics (aim for 3-5 KPIs max per department). Look for differences and places we can improve.

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5 influencer marketing KPIs to measure your next campaign

Sprout Social

In this guide, we’ll explore what influencer marketing key performance indicators (KPIs) are and why they matter. Influencer marketing ROI can appear at any stage of the customer journey, from securing interest at the top of the funnel to converting a sale at the bottom of the funnel.

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Important KPIs for Each Phase of the Customer Journey

Duct Tape Marketing

Important KPIs for Each Phase of the Customer Journey written by John Jantsch read more at Duct Tape Marketing. The customer journey is often a long and winding road. And that means it can be difficult to track your business’s effectiveness at each phase of the journey. Know, Like, and Trust.

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What is Lifecycle Marketing? A Deep Dive for Marketing Managers

Litmus

By aligning your marketing efforts to each stage, you can build stronger relationships, keep customers coming back, and make the most of every interaction.In Lifecycle marketing is a strategy that involves engaging customers with the right message at the right time as they interact with your brand.

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How to create a product differentiation strategy

Welcome Software

The best product analytics tools will also integrate directly with your data warehouse, giving you a complete picture of marketing, customer support, and product data in one place. Product analytics tools play a vital role here by providing insights into user behavior, feature adoption rates, and customer retention levels.

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The Art of Social ROI: Choosing the Right Metrics for Your Goals

Hootsuite

Instead, it’s a collection of metrics and KPIs (key performance indicators) that are shaped by your organization’s purpose, structure, and business goals. Online shops can track the full customer journey via social media and analytics platforms. It’s also important to consider the customer journey.

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How to use micro-moments to capture customer intent in real-time

Martech

To succeed, your brand must deliver the right message at the right time and in the right place. Make micro-moments a core part of your marketing strategy to capture intent and guide customers smoothly to the next step. Micro-moments are where consumer attention is won or lost. They’re brief, constant and decisive.