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RGP – Why Now Is a Mindshift Moment: A Conversation with Futurist Brian Solis

Brian Solis

In his role, Brian advises business and technology leaders around the world on business and digital innovation and transformation strategies. Brian sat down with RGP for an interview following the publication of his new book: Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future. If not them, then who?

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The Best AI Tools for Ecommerce & How They'll Boost Your Business

Hubspot Marketing

The insights your AI software provides can help you make better decisions on increasing or decreasing your stock and inventory, depending on customer behavior. AI can also help you anticipate supply chain operations so you can make a plan to improve logistics and demand. Features Customer segmentation. Churn management.

eCommerce 103
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Emarsys Omnichannel & AI Masterclass – 3 sessions you won’t want to miss by Emarsys

Martech

What value exchanges are being created across the customer journey. Now, it’s taking this to the next level, with a brand transformation that delivers an unrivaled customer experience that delivers what customers need, exactly when they need it. How brands are balancing personalization with consumer trust.

Transform 117
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Emarsys Omnichannel & AI Masterclass – 3 sessions you won’t want to miss by Emarsys

Search Engine Land

What value exchanges are being created across the customer journey. Now, it’s taking this to the next level, with a brand transformation that delivers an unrivaled customer experience that delivers what customers need, exactly when they need it. How brands are balancing personalization with consumer trust.

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The role of AI in creating a more human customer experience

Sprout Social

Besides workflow efficiencies, AI tools provide nuanced insights that can transform your customer journeys to become more engaging and supportive. They enable you to develop a compelling customer experience strategy to serve customers better, provide personalized offerings and build meaningful relationships.

Customer 125
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Enabling with technology, differentiating through humanity

Martech

The pandemic has spurred the adoption of technology at an amazing (and sometimes alarming) rate, but many organizations are mistakenly focusing exclusively on digital transformation without trying to bridge the divide between tech and humanity.

Transform 103
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5 tips for building customer trust during the supply chain crisis

Martech

Read next: How changes in logistics and the supply chain will impact customer experience. “Some of our clients are in the professional services business, but most of our customers have real physical products that they deliver – industrial manufacturing and distributing, medical devices, agro-chemicals,” said Sharer.

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