article thumbnail

The Best B2B Marketing Content of 2024: Year-End Roundup

Trade Press Services Newsletter

The Best of the Best From 2024 As you plan for 2025, this year-end review will get you up to speed on the content that defines B2B marketing trends in 2024. Patterson suggests focusing on the entire customer journey, not just transactions. Listen to the podcast here.

article thumbnail

Marketing Trends 2025: Actionable Insights for Agencies & fCMOs

Duct Tape Marketing

Marketing Trends 2025: Actionable Insights for Agencies & fCMOs written by John Jantsch read more at Duct Tape Marketing The marketing world never sits still, and as we approach 2025, the buzz of new possibilities is louder than ever. No surprise a lot of these trends are powered by AI.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The role of governance: Successful customer journey operations

Martech

That said, maintaining a consistently great customer experience across multiple channels over time requires more than a well-articulated strategy and an initial agreement to move in this direction. It requires a systematic approach to customer journey management and operations that utilizes governance to maintain standards over time.

article thumbnail

2020 Content Marketing Trends – Content for the Buyer Journey

Marketing Insider Group

And yep, it all comes back to the customer. Companies that provide customer value through content mapped to each stage, are able to show better business outcomes. The biggest content marketing trend in 2020 is moving an audience-centric content marketing strategy. And what does it mean for the customer journey?

article thumbnail

Social Commerce and Accessibility Marketing Trends

Calvyn Lee Blog

As we discuss Tiktok marketing trends earlier and a few marketing trends later for this year, social commerce and accessibility are playing an important role. Notably, YouTube introduced shoppable shorts in June, and Meta rolled out in-chat purchases and payments for Instagram.

article thumbnail

How to decide if you’re ready for a customer journey orchestration solution

Martech

Understanding your current business processes, knowing how to measure success, and being able to identify where you are looking for improvements, are all critical pieces of the customer journey orchestration (CJO) tool decision-making process. A better relationship with your customer. The benefits of using CJO tools.

article thumbnail

What is customer journey analytics and how are these tools helping marketers?

Martech

Customer journey analytics software lets marketers connect real-time data points from across channels, touchpoints and systems, allowing users to gain insights into the customer journey over time. This allows marketers to explore the customer journey using data. Cross-channel data.