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How to clarify marketing metrics to impress the C-suite

Martech

Bespoke metrics: Measures specific calls to action (CTAs) such as calls, inquiries, or other non-sale conversions. This means translating marketing metrics into financial terms, such as gross profit per acquisition (GPPA) and customer lifetime value (CLV), which feed calculations for return on marketing investment (ROMI).

Finance 129
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Scaling local advertising with automation in the new media landscape by Fluency

Martech

Which processes should we automate to scale up localized campaigns profitably? Building custom tech to address siloed problems is resource-draining. Piling on non-interoperable third-party solutions makes your tech stack look like a house of cards instead of a strong foundation for workflow efficiency.

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Time to Shine — Announcing the 2021 Adobe Experience Maker Awards

Adobe Experience Cloud Blog

At Adobe, we know that when exceptional customer experiences shine, they did not happen without a spark. They are the result of talented individuals, teams, and entire companies reimagining customer journeys through digital transformation to realize new business opportunities and drive results. The Changemaker.

Transform 115
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Marketing’s Role as a Revenue Engine: Lessons from the Front Line

Marketing Insider Group

Technology advancements allow marketers to completely re-imagine how we engage with customers and prospects, which elevates marketing into a mission-critical, revenue-driving engine. A modern customer journey is a multi-touch, multi-channel, non-linear and non-sequential experience.

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9 Chatbot builders to enhance your customer support

Sprout Social

Integrating chatbots can transform your customer relations by automating responses to common queries and collecting feedback, freeing your team to focus on more complex issues. They also streamline the customer journey with personalized assistance, improving customer satisfaction and reducing costs. Wit.ai Wit.ai

Customer 121
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6 Account-Based Marketing Insights from #FlipMyFunnel

Adobe Experience Cloud Blog

Among the emerging technologies to keep track of, he mentioned tools that support predictive and intent monitoring, customer journey mapping, and diagnostic measurement. Third, you may want to consider transforming your outbound SDR team to account-based SDRs. When asked “What’s next for SiriusDecisions?”,

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14 Niche Marketplaces to List Your B2C Services

Neil Patel

Choosing a smaller platform that caters to high-intent customers will help you cut through some of the noise and deliver a high-quality product or service. Niche marketplaces give you the opportunity to target your service offerings to the right audience—without having to compete with other non-related products and services.

B2C 139