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A marketers guide to omnichannel vs multichannel strategies (with examples)

Use Insider

The review explained, “With every additional channel they used, the shoppers spent more money in the store… In addition to having bigger shopping baskets, omnichannel shoppers were also more loyal… we can say from our study that omnichannel shoppers are more valuable to the retailer with confidence.”

Retail 98
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The Marketing Executive's Playbook: How Marketers Can Work & Level-Up Like 500+ Leaders in 2023 [New Data]

Hubspot Marketing

For example, omnichannel marketing is all about meeting your customers where they are and creating a smoother customer journey. Investing in identifying and understanding your target audience is key to giving customers a great experience with your brand. Interestingly, all the other top strategies lead right back to it.

Marketers 106