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The review explained, “With every additional channel they used, the shoppers spent more money in the store… In addition to having bigger shopping baskets, omnichannel shoppers were also more loyal… we can say from our study that omnichannel shoppers are more valuable to the retailer with confidence.”
For example, omnichannel marketing is all about meeting your customers where they are and creating a smoother customerjourney. Investing in identifying and understanding your target audience is key to giving customers a great experience with your brand. Interestingly, all the other top strategies lead right back to it.
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