Customer loyalty Digital Buyers Marketing Strategy 
Marketing Insider Group
JULY 15, 2015
68% of businesses plan to increase their spending on customer experience. 44% of consumers consider customer loyalty to be a relic of the past (Source: Avaya and BT Research). Referred customers deliver 16% higher lifetime value (Source: Wharton School of Business). Personalize the customer experience. 82% of U.S.
Neil Patel
FEBRUARY 20, 2023
Source: Twitter New consumer behavior trends in online shopping are going to cause you to step up your marketing strategy. Not only to support your sales but to embrace current events, emerging technologies, and most importantly, learn how to create a positive and convenient customer experience. How many people shop online?
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