Remove Customer loyalty Remove Digital Buyers Remove Shoppers
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Online Shopping Behavior Trends

Neil Patel

The average customer makes at least two transactions online every day , according to PYMNTS. Their research shows that shoppers’ online shopping behavior was mainly influenced by making retail purchases or ordering food online. It’s obvious that digital shopping is here to stay (which accelerated during the pandemic).

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10 Customer Experiences You Need To Deliver Today

Marketing Insider Group

68% of businesses plan to increase their spending on customer experience. 44% of consumers consider customer loyalty to be a relic of the past (Source: Avaya and BT Research). Shoppers use an average of 10.4 Referred customers deliver 16% higher lifetime value (Source: Wharton School of Business). 82% of U.S.