Remove Customer loyalty Remove Digital Trends Remove Place
article thumbnail

How to Use Social Media for Market Research

Hootsuite

Having accurate, insightful information gives you the chance to deliver the best products, write the best messages, and build engagement and customer loyalty. Keeping all your social media monitoring and management in one place makes it easy to spot cross-platform trends.

article thumbnail

The Changing Role of Marketing in 2020 – Culture and Customer Experience

Marketing Insider Group

Adobe’s 2019 Digital Trends report names customer experience as the most exciting business opportunity for 2020 – not content marketing, social media, or any other form of digital marketing. Customer satisfaction. Customer loyalty. Customer lifetime value. Image source: [link]. Cost per lead.

Customer 111
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Changing Role of Marketing in 2022 – Culture and Customer Experience

Marketing Insider Group

Adobe’s latest Digital Trends report names customer experience as the most exciting business opportunity for 2022 – not content marketing, social media, or any other form of digital marketing. The customer experience has always been important, of course. Customer satisfaction. Customer loyalty.

article thumbnail

Stats roundup: the impact of Covid-19 on marketing & advertising

Econsultancy

Consequently, smartphones now account for 64% of all digital investment, up from around a 55% share in the first half of 2020. IAB UK’s CEO, John Maw, said of the findings, “We saw three years of change take place in just three months. in 2021 to $612 billion total, with digital media seeing growth of 10.4%