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How to manage SEO campaigns during economic downturns

Search Engine Land

This article can help marketers manage SEO campaigns and show the value of their efforts despite a recession, during periods of market uncertainty, or during periods when external factors greatly change your target consumer’s behaviors. When sales decline, businesses begin to reduce expenses, lower prices and delay making new investments.

SEO 108
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Online Review Management: A Definitive Guide

SocialPilot

This means that active online review management can help you build trust with potential customers, improve your search engine rankings, identify areas for improvement, and increase customer loyalty. Why is Online Review Management Important? Ignoring review management strategy is no longer an option.

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7 ways to boost customers’ emotional connection and loyalty with your brand

Martech

That emotional connection to a brand is extremely important to customer loyalty. It’s often been thought to be a key driver of loyalty. It goes beyond a product’s or service’s functional benefits and taps into customers’ feelings, values and identity.

Customer 136
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Measuring marketing’s impact: From metrics to growth

Martech

Marketing adds value by telling meaningful stories that give credibility and inspire action,” said Frank Mesa, General Manager of Sports & Entertainment at Microsoft. Successful marketing builds long-term customer loyalty, making them less susceptible to competitors’ discounts or incentives. Perception is everything.

Finance 119
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Are you focusing on valued customers or volume customers?

Martech

A valued customer drives a brands success through purchases and deeper engagement and loyalty. They: Show loyalty , repeatedly choosing the brand over competitors and prioritizing quality and service over price. A volume customer primarily contributes through frequent purchases but at lower profit margins.

Customer 102
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How to build and nurture brand loyalty: 7 tactics for 2025

Hootsuite

1991) Managing Brand Equity. Why is brand loyalty important? Brand loyalty ensures they do so again and again. Target audiences within social media – or segmented lists for your other digital marketing efforts – allow you to create the most relevant content for different customer and prospect groups. Source: Aaker, D.A.

Branding 118
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Customer experience management: Why personalization matters

Welcome Software

That's where Customer Experience Management (CXM) comes in. According to research by Accenture, 64% of customers feel companies should respond faster to their changing needs. Further, PwC found that 86% of customers will pay more for a better experience. What is customer experience management?