Rock Content

OCTOBER 13, 2020

Yes, keeping new clients coming is crucial in any Digital Marketing strategy. But customer loyalty is the key to reach sustainable growth in any business. Let’s talk about what it is, why to do it, and how to plan a perfect customer loyalty program. What are the benefits of having loyal customers?

Customer loyalty 59

Customer loyalty Customer Branding Shipping 59

Marketing Insider Group

NOVEMBER 30, 2021

While this is a great way to help your company grow, it isn’t the only way to keep your business and products or services top-of-mind. One area companies often neglect to invest in is customer marketing. This unique methodology helps ensure that your customers get the most value out of your products and services as possible.

Customer Marketing 144

Customer Marketing Marketing Strategy Customer Customer loyalty 144

Marketing Insider Group

NOVEMBER 6, 2019

While it used to be enough to have a great product and a solid marketing plan in place to achieve success, these days it’s more about how your brand is seen to the world. The Millennial generation and Generation Z care as much about getting a good product as any other that went before them. Quick Takeaways.

Product 104

Product Gen Z Millennials Transform 104

Hootsuite

OCTOBER 18, 2024

Businesses use it to: showcase their products or services (perhaps more importantly) engage with their customers on a personal level The intended outcomes can range from the somewhat abstract (like brand building ) to the very specific (like selling products through social commerce ).

Social Media Marketing 112

Social Media Marketing Marketing Strategy Marketers Marketing 112

Marketing Insider Group

SEPTEMBER 2, 2020

With new trends, customer behaviors, and technologies transforming the industry at top speed, there has never been a better time to be in marketing. Just think about where marketing sat five years ago. It was mainly responsible for product launch campaigns and advertising initiatives. The first step is education.

CMO 145

CMO Finance Key Performance Indicator Transform 145

Hubspot Marketing

JANUARY 16, 2023

A few other major trend-shifts: Building an active online community is now a critical component of a strong social strategy; social media is becoming the preferred channel for customer service; and funny and relatable content wins over more polished posts. 8 Data-Backed Recommendations for Social Media Marketers in 2023.

Social Media Marketing 123

Social Media Marketing Gen Z Millennials Influencer Marketing 123

Sprout Social

JANUARY 24, 2024

What was it about the person and content that convinced you to pause or even inspired you to try a new product or service? Before we see these digital trendsetters on our timelines, there’s a lot of planning and strategizing going on behind the scenes. Think of influencers as the artists that bring a song to life with their voice.

Branding 133

Branding Key Performance Indicator Influencer Marketing Affiliate Marketing 133

Marketing Insider Group

APRIL 6, 2021

Implementing effective customer retention strategies into your content marketing plan can help you build a community of advocates for your brand. Not only will this group be more likely to buy from you again (or continue buying from you), but they’ll help you spread the word about your products or services.

Content Marketing 145

Content Marketing Customer Marketing Marketers 145

Rock Content

AUGUST 21, 2020

But whichever definition we take as the most accurate, Digital Transformation can be seen as the sum of cloud-based software and infrastructure, Business Intelligence, and modern ways of managing productivity and projects based on data. Especially in innovative areas like marketing, it is the difference between stagnation and success.

Transform 139

Transform Finance Customer loyalty Digital Marketing 139

Sprout Social

OCTOBER 19, 2023

Seventy-eight percent feel AI has benefited them in creative areas like content ideation, and another 73% report a positive impact on productivity. It’s providing them with critical brand insights from social listening to inspire engaging content, personalize customer care and dig deeper into performance metrics.

User-Generated 142

User-Generated Marketing Marketers Advertising 142

Marketing Insider Group

JUNE 3, 2010

Too often we grab the latest product brochure, sales presentation or case study and post it online. But customers are looking for you to demonstrate an understanding of their needs before they are ready to engage in the sales process. Instead create personas of people that buy your solutions or products. Know them all.

Content Marketing 92

Content Marketing Telemarketing Inbound Marketing Customer loyalty 92

Adobe Experience Cloud Blog

JULY 9, 2018

Open and click-through rates (CTRs): Knowing who are engaged customers (those who open most emails and end up making purchases) versus inactive customers (who haven’t opened any emails in months) can be invaluable. What are the bottom-line interests in B2B marketing? How your product or service saves time, money, and resources.

Email Marketing 134

Email Marketing Marketing Strategy Health Non-Profit 134

Marketing Insider Group

NOVEMBER 3, 2020

Customers who engage with your content on a regular basis start to build a connection with your brand. This builds customer loyalty. Offering content that explains how to use and get more value out of the products and services you provide is an excellent way to improve the experience for your existing customers.

Non-Profit 145

Non-Profit CRM Marketers Marketing 145

Search Engine Land

JANUARY 16, 2024

2024 is all about strategic growth marketing focused on building real customer loyalty. Leading brands know the most valuable customers aren’t one-time buyers, but passionate fans who provide recurring revenue. What is growth marketing? Activation : User experiences product or service.

Customer 93

Customer Customer loyalty User-Generated Traditional Marketing 93

Sprout Social

OCTOBER 30, 2023

Because social teams see how engagement with social users within your target audience leads to new followers, which translates to loyalty, repeat purchases and increased CLV. Here are three tangible ways you and your team can build customer relationships that equal more engagement, conversions and revenue.

Customer 143

Customer Customer Journey Food Marketing 143

Marketing Insider Group

NOVEMBER 18, 2020

In this post, you’ll find out how B2B marketers are planning, executing and budgeting their marketing programs, so you can be sure your strategy falls in line with or zooms ahead of your competition in 2020. Have a Formal Marketing Plan. Partner with a Marketing Agency. Have a Formal Marketing Plan.

Marketing Strategy 145

Marketing Strategy Finance Marketing Marketers 145

Marketing Insider Group

JUNE 18, 2010

Create a compelling offer to lock-in your current customers for a longer term. Many B2B marketers make the mistake of trying to push product details on prospects too early in the process. Follow these 6 Content Marketing Tips That Drive Leads. Offer tested content that meets well-defined prospect needs.

Telemarketing 92

Telemarketing Inbound Marketing B2C Customer loyalty 92

Rock Content

SEPTEMBER 20, 2023

Launching a new service or product is an exciting but tricky phase. It’s filled with possibilities, but also the need for careful planning – timing, and strategy are crucial. A Go-to-Market (GTM) strategy is a strategic plan developed to position your new service or product for launch. Relaunching your brand.

Marketing Strategy 95

Marketing Strategy Customer loyalty eBook Marketing 95

Litmus

DECEMBER 2, 2024

The more you can tailor your email marketing campaign to your specific audience, the more likely they’ll engage with it. What kind of products do they purchase besides yours? According to Epsilon , 80% of customers are more likely to purchase from a brand that provides personalized experiences! What do they care about?

Copywriting 64

Copywriting Email Marketing Key Performance Indicator Whitepaper 64

Marketing Insider Group

SEPTEMBER 9, 2010

While this sounds very much like the common definition for Integrated Marketing Communications, the author is suggesting that we need to go farther and deeper in coordinating marketing plans. Maybe there’s a better solution…perhaps try putting yourself in the shoes of the customer. It is so much bigger.

Branding 85

Branding Telemarketing Marketing Mix Customer loyalty 85

Marketing Insider Group

JULY 13, 2010

They are looking for companies to be transparent and responsive in their interactions, to provide valuable content and even expecting to be asked for product and service improvement ideas. About Michael Brenner Michael Brenner is the author of B2BMarketingInsider and serves as Director of Online and Social Media Marketing for SAP.

Whitepaper 96

Whitepaper Telemarketing Customer loyalty Inbound Marketing 96

Marketing Insider Group

DECEMBER 16, 2010

It has to be integrated into the existing editorial process and production process. What I think Jennifer and Mallary are suggesting is that only through real integration can we accomplish the value of customer engagement. I’m convinced that’s the only way we’re going to crack the engagement nut.”

Telemarketing 97

Telemarketing Marketing Mix Customer loyalty User-Generated 97

Marketing Insider Group

DECEMBER 16, 2010

It has to be integrated into the existing editorial process and production process. What I think Jennifer and Mallary are suggesting is that only through real integration can we accomplish the value of customer engagement. I’m convinced that’s the only way we’re going to crack the engagement nut.”

Telemarketing 97

Telemarketing Marketing Mix Customer loyalty User-Generated 97

Marketing Insider Group

JANUARY 19, 2021

You might see results more quickly, depending on how much effort you put into strategy, production, and promotion. One of the first steps to building a solid content marketing plan is researching your audience. If you are, here are some other forms of content to consider adding to your marketing plan: Ebooks.

Content Marketing 145

Content Marketing Whitepaper Key Performance Indicator Marketing 145

Neil Patel

AUGUST 31, 2021

For instance, Toggl, a time tracking software company frequently uploads informative blog posts and research data about productivity, work-life, and career. This attracts users interested in time management, productivity, and wellbeing in the workplace. When marketing teams talk about SEO, link building frequently comes to mind.

SEO 145

SEO User-Generated Transform Social Media Marketing 145

Marketing Insider Group

NOVEMBER 4, 2010

The curious and cautious B2B buyers B2B buyers are curious about how a product can make life easier and business better; however, they are also more cautious when making purchases because a mistake can be costly both for the company and their career. Each B2B customer will be thinking about products in the context of his or her own position.

Telemarketing 81

Telemarketing Customer loyalty Inbound Marketing User-Generated 81

Marketing Insider Group

NOVEMBER 4, 2010

The curious and cautious B2B buyers B2B buyers are curious about how a product can make life easier and business better; however, they are also more cautious when making purchases because a mistake can be costly both for the company and their career. Each B2B customer will be thinking about products in the context of his or her own position.

Telemarketing 80

Telemarketing Customer loyalty Inbound Marketing User-Generated 80

Marketing Insider Group

NOVEMBER 18, 2010

Related Posts: The Future of B2B Marketing: It’s Social Confessions Of A B2B Marketer Augmented Reality For B2B Marketing in 2011? Michaels B2BMarketingInsider blog is dedicated to sharing the ideas, topics and marketing strategies that drive real results like sales, leads, and higher customer loyalty.

Inbound Marketing 102

Inbound Marketing Customer loyalty Telemarketing Marketing 102

Marketing Insider Group

DECEMBER 1, 2010

Michaels B2BMarketingInsider blog is dedicated to sharing the ideas, topics and marketing strategies that drive real results like sales, leads, and higher customer loyalty. Share: Read more from Strategy B2B Marketing , Digital Marketing , Marketing Innovation , Strategy 12 Comments Post a comment Diane K.

Transform 92

Transform Whitepaper Telemarketing B2C 92

Marketing Insider Group

OCTOBER 5, 2010

But trust me, aside from those examples, I am 100% with you on showing results and making sure EVERY marketing program has a sound business case or ROI. I started in sales, then moved into product management with P&L responsibility. Then ran marketing for 2 firms.

New Markets 81

New Markets Telemarketing Inbound Marketing Customer loyalty 81

Marketing Insider Group

SEPTEMBER 15, 2010

It can include 140 character tweets, photos, brief product updates or FAQs. Context: this is important because some traditional marketing assets like white papers or product demos do not perform very well in social media. People do not “like&# brands on Facebook because they want to be marketed to.

Whitepaper 86

Whitepaper Telemarketing Customer loyalty Social Media Marketing 86

Marketing Insider Group

JULY 1, 2020

There was no conversation involving our client in the go-to-market planning of new products or lines. It requires a personal approach if you want to drive strong customer growth with accounts that may be stuck in status quo. Notice the keyword “specific” in my previous sentence.

Customer 130

Customer Customer Marketing Food Retail 130

Marketing Insider Group

JULY 27, 2010

Include thought leadership whitepapers, customer videos, podcasts, case studies, demos and product comparison guides. About Michael Brenner Michael Brenner is the author of B2BMarketingInsider and serves as Director of Online and Social Media Marketing for SAP. Make sure you cover each buying stage.

Telemarketing 85

Telemarketing Inbound Marketing Customer loyalty Whitepaper 85

SMA Marketing

APRIL 13, 2023

Additionally, developing email campaigns is an effective tactic for introducing potential customers to services or products offered by the company. Internet marketing effectively builds relationships with potential customers, creates leads, increases sales, and strengthens customer loyalty.

Affiliate Marketing 94

Affiliate Marketing Marketers Marketing Millennials 94

Martech

FEBRUARY 22, 2022

This includes listening to customer feedback and implementing changes. Some other examples of positive customer experience include: Intuitive website design. Realistic expectations about products or services. Always-available live customer support with a short waiting time. Sales being transparent about pricing.

Customer 143

Customer Customer Journey Customer Acquisition CRM 143

Marketing Insider Group

NOVEMBER 30, 2010

And after 13 quarters, the growth curve of the amazing triumvirate of the iPod, iPhone and iPad is still nearly vertical and continues to far outpace any new product introduction ever. Commerce: Mary talks about how the rate of product improvement is unprecedented. Mobile: 3G users have grown 37% year over year.

Telemarketing 75

Telemarketing Customer loyalty User-Generated Inbound Marketing 75

Marketing Insider Group

MAY 3, 2010

Having started my career and spent 9 years in a B2B company serving some of the world’s top brands in the consumer space, I have often rejected the B2B label because too often, B2B marketers forget to focus on consumers. Related Posts: The Role of B2B Marketing The Secret To B2B Social Media? And the truth is far from it.

Inbound Marketing 79

Inbound Marketing Telemarketing Customer loyalty Marketers 79