Customer loyalty Personalized Marketing Succession Management 
Martech
SEPTEMBER 24, 2024
SAP today announced integrations with customer success and product experience vendor Gainsight and online marketplace integrator ChannelEngine. It also released the SAP Emarsys annual Customer Loyalty Index. The integrations are clearly aimed at enterprise-level SAP customers. Gen Z values innovative marketing.
Lusha
NOVEMBER 18, 2024
This means everyone, from sales reps to marketers to customer success managers, understands why data is important and uses it to make decisions. Customer Satisfaction (CSAT) measures how satisfied customers are with your product or service. A high NPS indicates strong customer advocacy.
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