Martech

MAY 19, 2022

So why is there such a huge gap between customers’ expectations for those programs and what they get? Half of all US customers say loyalty programs don’t offer much value, according to a report from digital insights firm Incisiv and Punchh, a customer loyalty services provider. Make members feel special.

Shoppers 119

Shoppers Customer loyalty Retail Customer 119

OnPassive Marketing

AUGUST 25, 2022

Product marketing management is a broad term that many companies are still grappling with. In the E-commerce industry, it can be tough to know what your customer experience should be or how you should react to their feedback. Why Is Product Marketing Management Important In E-Commerce?

Product Marketing 90

Product Marketing Management Product Customer Acquisition 90

Neil Patel

DECEMBER 18, 2020

Due to how it attracted crowds of shoppers, the platform quickly became popular, with Wanelo’s site boasting as many as 11 million active users. That’s why apps like Wanelo became very popular; their ease of use and accessibility made it simple for users to purchase products on the go or from the comfort of their homes.

Shoppers 145

Shoppers Customer loyalty Shipping Analytics 145

Customers.ai

OCTOBER 21, 2024

This allows you to send the right message to the right customer at the right time, whether they’re a first-time buyer or a loyal repeat shopper. and Klaviyo, you’ll capture more return visitors and ensure those high-value customers don’t slip through the cracks—even if Klaviyo’s cookie expires.

Shoppers 97

Shoppers Shipping Analytics User-Generated 97

Martech

DECEMBER 28, 2022

It seems that currently it’s all about how sneaky smart the bot is, not about how it can help lead customers to discovering your brand. Like other conversational AI applications, it likely will have the best success in answering specific questions that your customers have about products and services.

Transform 128

Transform eCommerce Shoppers Retail 128

Use Insider

JUNE 2, 2023

Let’s walk through the key strategies and takeaways from the webinar to help you improve your customer loyalty and build a compelling customer journey that keeps them returning to your brand. Pre-size selection (using data from previous actions on the site to autofill a customer’s clothing sizes). Simple: Just ask.

Customer loyalty 52

Customer loyalty Fashion Customer Shoppers 52

Hootsuite

MAY 31, 2022

Shoppers can filter searches by price and location. Interested customers can message sellers directly on Messenger. Beauty brands might list products, while car dealerships could list their in-stock vehicles. Your ad appears next to other relevant products and services. Electronics. Entertainment. Garden & outdoor.

Shoppers 145

Shoppers Retail Price eCommerce 145

Martech

OCTOBER 5, 2023

In our discussion, Shah offers his perspective on changing shopper behaviors and what brands can do to proactively reach them through RMNs. The RMN boom is, in large part, a result of brands and retailers working together to find the best way to reach these customers as their habits shift toward delivery and pickup. (

Retail 128

Retail Customer Shoppers eCommerce 128

Neil Patel

AUGUST 6, 2021

I’ll give you a few good reasons: boosts loyalty helps drive referral marketing increases ROI increases average order value (AOV). Speaking of ROI, research shows that a mere 5 percent increase in customer retention can boost your revenue by over 25 percent, depending on the industry, product, and other factors.

Customer 142

Customer eCommerce Customer loyalty Customer Journey 142

Neil Patel

OCTOBER 19, 2021

Shoppers coming into your store know you, trust you, and are more likely to purchase from you. Fewer shoppers are out about when the weather’s bad or the heat’s too intense. You could also offer points or a percentage off if your customer shares your social media pages with others or gets a friend to sign up to your digital channels.

Shipping 140

Shipping Shoppers Retail Transform 140

Vertical Response

AUGUST 25, 2024

Effective holiday planning can foster customer loyalty and successful marketing outcomes. Combining these ensures a cohesive campaign that captures holiday shoppers’ attention across platforms. TikTok and Instagram are increasingly popular for reaching holiday shoppers.

Marketing Strategy 92

Marketing Strategy Non-Profit Shoppers Shipping 92

Hubspot Marketing

AUGUST 28, 2019

If you're a frequent online shopper like I am, you're likely already well-acquainted with order confirmation emails. At its most basic, an order confirmation email needs to signal to the customer that their order has been processed -- without receiving one, a customer might believe their transaction hasn't gone through properly.

Shipping 141

Shipping eCommerce Customer loyalty Shoppers 141

Marketing Insider Group

JANUARY 31, 2022

Build a customer loyalty program. Create a better customer experience. After all, by monitoring which items are flying off the shelves and which are moving slower, you’ll be able to gain key insight into your customers’ needs and desires. Your POS system should keep you up to date on how your products are moving.

Customer loyalty 111

Customer loyalty Price Marketers Marketing 111

Search Engine Land

OCTOBER 23, 2023

Shah offered his perspective on changing shopper behaviors and what brands can do to proactively reach them through RMNs in a discussion with me. The RMN boom is, in large part, a result of brands and retailers working together to find the best way to reach these customers as their habits shift toward delivery and pickup. (

Retail 116

Retail Customer Shoppers eCommerce 116

Litmus

SEPTEMBER 19, 2022

It’s clear personalization is incredibly effective for increasing customer loyalty and driving repeat engagement over time. Now, email marketers can highlight products, services, and content to personalize content for each subscriber based on: Products or similar content viewed. Loyalty program status. Challenges.

Customer 104

Customer Customer loyalty CRM Shoppers 104

Sprout Social

JUNE 2, 2021

It’s the public social profiles, posts and ads that make it possible to reach a wide audience, but it’s the private, personalized experiences with businesses that bode well for customer loyalty. Starting today, Sprout Social will be expanding Messenger API support for Instagram for customers in phases over the coming months.

Customer 140

Customer Transform Shoppers Customer loyalty 140

Hootsuite

AUGUST 15, 2022

Learn how to sell more products on social media and delight your customers without relying on cookies. Suburban shoppers and tourists would flock to the city before the infamous Army-Navy football game. During this time, sales were attributed to 47 million unique shoppers who made a purchase from a Shopify merchant.

Marketing Strategy 109

Marketing Strategy Shoppers eCommerce Retail 109

Sprout Social

NOVEMBER 4, 2024

A significant 42% of shoppers are turning to social to find the perfect gift more this year compared to 2023. Nearly two-thirds (60%) of consumers would pay more for products that have a favorable reputation on social, be it through user-generated content, influencer nods or viral posts.

Gen Z 117

Gen Z Millennials User-Generated Shoppers 117

Martech

JUNE 22, 2023

Considering how much digital marketing relies on information obtained from cookie tracking to identify customers and hit them with personalized offers, this new-found reality may pose a severe threat to advertisers. Again, the answer lies in customer loyalty. Will loyalty enter the metaverse? How to deal with it?

Gen Z 116

Gen Z Customer loyalty Transform Shoppers 116

Neil Patel

OCTOBER 26, 2020

In one 36-hour period, Amazon sold 100 million products. You reap a return on your investment in the form of enhanced sales and potential customer loyalty. I’ll walk you through Amazon ad setup best practices, so you’ll know just what to do to get your products flying off the shelves.

Shoppers 119

Shoppers Price Promotion Shipping 119

Martech

FEBRUARY 8, 2023

As a marketer, one of your primary goals is to not only attract new customers but retain the ones you already have and entice them to buy from your business again and again. Offering a competitively priced product that customers want to purchase is a huge piece of the puzzle. Get MarTech!

Customer loyalty 115

Customer loyalty Retail Marketers Marketing 115

Hootsuite

FEBRUARY 9, 2023

Give customers the option of communicating in their preferred language and watch them engage. Sales potential: 72% of shoppers are more likely to buy a product when offered in their preferred language. Customer loyalty : Would you rather shop in a place that spoke your language or a place where you weren’t understood?

Customer 109

Customer Shoppers Shipping Communications 109

Litmus

AUGUST 15, 2023

For example, if someone has browsed a certain item in your online store, you can make the most of your shopper data by using dynamic content to display the item in an email. Customers are 80% are more likely to make a purchase from brands that provide personalized experiences. And make sure to get creative with it, too.

Shoppers 99

Shoppers Millennials Customer loyalty CRM 99

Hubspot Marketing

AUGUST 26, 2022

Product recommendations based on purchase and/or search history. Customer loyalty programs. Where the brand really shines is in its ability to combine online and in-store to create a seamless, frictionless experience for shoppers. The app invites users to find products in-store and book in-person consultations.

Branding 127

Branding Retail Shoppers Customer loyalty 127

Customers.ai

OCTOBER 21, 2024

This allows you to send the right message to the right customer at the right time, whether they’re a first-time buyer or a loyal repeat shopper. and Klaviyo, you’ll capture more return visitors and ensure those high-value customers don’t slip through the cracks—even if Klaviyo’s cookie expires.

Shoppers 95

Shoppers Shipping Analytics User-Generated 95

Neil Patel

JUNE 7, 2021

selling everything from tools to construction products. Essentially, they’ve taken a collection of products that they believe fathers are interested in. By grouping them together, they increase the odds that shoppers will find something valuable among those options. Their approach to design centers around visual bundling.

Shoppers 102

Shoppers Fashion Marketers Marketing 102

Sprout Social

NOVEMBER 16, 2021

Social is now a fixture in the customer journey and has a direct impact on purchasing decisions. Starting at the top of the funnel, consumers increasingly use social to discover new brands, products and services, which is good news for your awareness goals and prospective sales. The customer service @MeUndies is UNMATCHED ??

Transform 142

Transform Customer Journey Shoppers Customer loyalty 142

Search Engine Land

SEPTEMBER 6, 2023

Understanding the 2023 holiday landscape Start strategizing by researching and understanding the consumer trends shaping the 2023 holiday landscape, especially as they relate to your customer and product. Short-tail keywords come into play for your product landing pages, targeting users in the buying phase.

SEO 126

SEO User-Generated Shoppers Retail 126

Use Insider

JANUARY 17, 2024

How do you make customers feel special when they’re not in the store? The answer lies in turning your online experience into a digital salesperson, helping customers find the right products just like beauty experts would in the store. Doing this right is about more than just selling products online.

Shoppers 52

Shoppers Gen Z eBook eCommerce 52

Hubspot Marketing

APRIL 10, 2023

The best part is you don’t need anything fancy to succeed on social these days - authentic and relatable content wins over polish and high production value any day. We asked 500 marketing leaders how they expect consumers to react in a recession, and 39% believe shoppers will stick to brands they are most loyal to.

Shoppers 125

Shoppers Marketers Marketing Customer loyalty 125

Litmus

OCTOBER 17, 2024

Introduce new subscribers and potential customers to your brand, product, or service through your email marketing campaigns. Provide information that guides subscribers in considering your product or service through your emails. This can look like rule-based images or content automation by way of product recommendations.

Email Marketing 107

Email Marketing Customer Journey Customer loyalty eCommerce 107

Sachs Marketing Group

OCTOBER 2, 2024

This strategy also taps into the increased holiday shopping traffic, potentially attracting new customers and enhancing brand recognition during a key retail period. Tailored marketing campaigns can attract holiday shoppers during the Thanksgiving season, encouraging customer loyalty and repeat purchases. Or a skull mug?

Customer 97

Customer Retail eCommerce Shoppers 97

Litmus

NOVEMBER 11, 2022

This allows them to seamlessly track on-site activity and subscriber behaviors, leveraging the data to instantly recommend personalized products in emails customized to subscribers’ unique needs. Products viewed by similar shoppers. The most-viewed products or content by all visitors. Popular items.

CRM 111

CRM Key Performance Indicator Customer loyalty Transform 111

Hubspot Marketing

MARCH 23, 2022

Consumers can tell when a brand isn't being true to itself, which can hurt sales and long-term customer loyalty. Inform brand decisions: It's much easier to create values, define a mission statement, write taglines, design new products, and build marketing assets when your brand has a north star guiding every decision.

Branding 123

Branding Shoppers Customer loyalty Price 123

Marketing Insider Group

FEBRUARY 5, 2024

Ahrefs) In the US, 53% of people research products using search engines before making a purchase. Wyzowl) 72% of customers would rather watch a video than read about a product (Gitnux) Image Source: Gitnux Websites with video content are 53x more likely to rank on page one of Google SERPs. of global web traffic.

Digital Marketing 123

Digital Marketing Marketing Strategy Shoppers User-Generated 123

Scoop.it!

DECEMBER 28, 2023

Cater to Your Entire Spectrum of Buyer Personas When investing in ecommerce content production, one of the main things you must understand is that every post you publish must answer your readers’ questions. This will be essential in convincing buyers to invest in your products. Let’s dive in.

eCommerce 111

eCommerce Content Marketing Customer loyalty Marketers 111

Sales Force: CMO

JUNE 13, 2024

Are you using your retail data from holiday shoppers effectively? The data you collect around special occasions and celebrations provides a wealth of information that, if used right, can make shopping easier for your loyal customers and gain you lots of new ones. Before buying that bracelet, I was not a Gucci shopper.

Retail 77

Retail Shoppers Transform CRM 77