Customers.ai

NOVEMBER 26, 2024

Customers who bought during Black Friday are primed to keep spending, especially if you give them the right nudge. Perhaps a limited-time discount, a personalized product recommendation, or free shipping on their next order. It’s about crafting an irresistible deal that feels like a natural continuation of the customer’s journey.

Shipping 103

Shipping Shoppers eCommerce Customer loyalty 103

Rock Content

SEPTEMBER 11, 2023

NPS stands for “net promoter score.” First developed by Bain and Company in 2003, it’s a highly respected metric for measuring customer experience and the gold standard to beat in many marketing circles. A higher likelihood to recommend correlates directly with higher customer satisfaction. What Is NPS?

Customer loyalty 52

Customer loyalty Customer Shipping Promotion 52

Sprout Social

JUNE 14, 2022

SMS marketing (or “text marketing”) is a form of mobile marketing that allows businesses to send text messages to customers and prospects. These messages can be anything from promotional offers and discounts, to appointment reminders and shipping notifications. Build customer loyalty. Increase revenue.

Marketing Strategy 124

Marketing Strategy Shipping Marketing Marketers 124

Hubspot Marketing

MARCH 1, 2024

You can leverage this valuable window to boost customer loyalty and retention as a brand. How Post-Purchase Emails Drive Customer Retention The Best Post-Purchase Emails Best Practices for Post-Purchase Emails How Post-Purchase Emails Drive Customer Retention In the retail and e-commerce industry, email drives a whopping 45x ROI.

Shipping 114

Shipping Customer loyalty CMO Food 114

Neil Patel

JANUARY 19, 2021

Promote Your Product. How do you get the most from promotional tweets? For example, tweets like this one would translate equally well into a promotional voice tweet because it’s funny and understated: Take a lesson from MoonPie. Reinforce key policies through voice tweets e.g., shipping policies, customer service hours.

Customer loyalty 139

Customer loyalty Transform Entertainment User-Generated 139

Sprout Social

OCTOBER 10, 2023

Social marketers rate influencer marketing as having a significant impact on their brand’s marketing efforts including customer loyalty (87%), awareness (89%) and reputation (87%), according to our Q3 2023 Pulse Survey of 307 social marketers in the United States. What is an influencer marketing campaign?

Influencer Marketing 136

Influencer Marketing Affiliate Marketing Marketing Marketers 136

Set Up

OCTOBER 15, 2024

Rising Expectations: Consumers expect faster shipping, real-time support, and personalized experiences, which can strain resources, stretch the Brand’s staff thin, and cause disinterest when service is not immediate. Discount Dilemma: While promotions attract customers, excessive discounts can erode Brand value.

Transform 59

Transform Branding Shipping Customer loyalty 59

Neil Patel

NOVEMBER 25, 2020

You’re experiencing it every day, from marketing and communication to fulfillment and shipping, not to mention all the follow-up. Think about those mundane tasks you have to do over and over again, including data entry, customer emails, social media, and more. Running an e-commerce store is a lot of work, but you already know that.

Shipping 127

Shipping Non-Profit Energy Communications 127

Litmus

OCTOBER 17, 2024

a special welcome offer—like a discount on the first purchase or free shipping). This is the moment to leverage your email content to provide that final nudge needed to convert leads into paying customers. Your new customers have entered your world, and it’s your job to be a gracious host.

Email Marketing 106

Email Marketing Customer Journey Customer loyalty eCommerce 106

Scoop.it!

AUGUST 11, 2022

So what exactly is it that turns a customer into a brand loyalist and how can you inspire more of your customers to become loyal to your business? The Value of Customer Loyalty. Let’s start by taking a look at the value of customer loyalty. Measuring Customer Loyalty.

Branding 89

Branding Customer Customer loyalty Price 89

Vertical Response

JULY 1, 2024

This article covers 15 impactful marketing promos that can enhance your strategy, ranging from flash sales to loyalty programs. Customer loyalty programs, such as points-based, tiered, and referral programs, play a critical role in retaining customers and driving repeat business by providing various rewards and incentives.

Customer loyalty 59

Customer loyalty Shipping Shoppers User-Generated 59

Customers.ai

DECEMBER 20, 2024

Youre missing the chance to surprise and delight your customers before they even realize they need something. Example 1 : A customer emails your support team to ask why their order hasnt shipped after five days. Example: Hey [Name], you left something in your cartcomplete your order today and enjoy free shipping!

eCommerce 81

eCommerce Shipping Customer loyalty Marketing 81

Digital Marketer

APRIL 26, 2023

If you’re known for customer service, you might leverage this for an ad tagline: “World-class customer service meets free shipping on every order over $20.” Tying it back to shipping and order support also reinforces your brand as one that cares about the customer. Are You Ready to Master Social Media?

Customer loyalty 80

Customer loyalty eCommerce Shipping Shoppers 80

Campaign Monitor

MARCH 21, 2024

Is my welcome series a good mix of content, such as opportunities for subscribers to learn more about my brand, as well as promotions that provide opportunities for subscribers to purchase? Free shipping promotions can also be effective in motivating recipients to complete a transaction.

Promotion 78

Promotion Customer loyalty Fashion Email Marketing 78

AWeber

JUNE 18, 2024

Promotional emails 5. Transactional emails These emails aim not to market to prospects or customers, but to provide a receipt of an action taken or request submitted. Promotional emails Promotional emails are one-off emails or broadcasts sent to an audience of prospects or previous customers. Welcome emails 3.

Thought Leadership 93

Thought Leadership Marketing Marketers Promotion 93

Hootsuite

AUGUST 15, 2022

Use social media marketing to promote your sales in advance. You can entice both kinds of shoppers by using social media to promote your sales. You can tease out sales on your feed by offering ‘mystery deals’ or post exactly what your promotions will be. With more shoppers comes more customer support inquiries.

Marketing Strategy 109

Marketing Strategy Shoppers eCommerce Retail 109

Martech

FEBRUARY 8, 2023

The answer largely lies in building a relationship with your customers and earning their loyalty. However, implementing a strong customer loyalty program is a highly effective tool in the loyalty kit. Paid loyalty programs. Customers who visit a café to have coffee might be tempted to use the free Wi-Fi.

Customer loyalty 90

Customer loyalty Retail Marketing Marketers 90

Neil Patel

OCTOBER 26, 2020

You reap a return on your investment in the form of enhanced sales and potential customer loyalty. Whether you’re promoting a specific product or a suite of products, Amazon ad creation steps are mostly the same, I’ll give you a very high-level overview of the ad-making process here. How to Create Amazon Ads.

Shoppers 119

Shoppers Price Promotion Shipping 119

Sprout Social

FEBRUARY 13, 2023

These insights empower you to create a better experience with your brand , which increases customer loyalty, retention and evangelism. But remember: You must use customer data effectively and securely store it for people to trust your brand. We all have brands we’re loyal to.

Management 121

Management Customer Transform CRM 121

Customers.ai

NOVEMBER 18, 2024

Whether it’s increasing conversions, automating workflows, or building customer loyalty, choosing the right apps can make a big impact. They could set up automated flows to re-engage customers who haven’t purchased in 90 days, offering them a discount on their favorite products. That’s what we are here for. The result?

eCommerce 91

eCommerce User-Generated Transform Customer loyalty 91

OnPassive Marketing

AUGUST 25, 2022

Lastly, product marketers need to constantly be up-to-date with changes in the marketplace so they can make informed decisions about which products to develop and promote. Product marketing is creating value for a product by appealing to the needs and wants of customers. What Are The Product Marketing Challenges Of E-Commerce?

Product Marketing 90

Product Marketing Management Product Customer Acquisition 90

Search Engine Land

OCTOBER 23, 2023

CW: Once you saw the success of waiving shipping fees, how did your retail media partnerships evolve from there? With more delivery and pickup, customer loyalty is waning. What’s on promotion? So, we thought, let’s stop experimenting [with DTC]. Let’s work on getting the products on the retailers’ shelves.

Retail 116

Retail Customer Shoppers eCommerce 116

Set Up

NOVEMBER 26, 2024

Instead, they are expecting customized, personal, and speedy virtual shopping experiences. This tactic, although questionable, is beneficial since it helps manage inventory and avoid last-minute rushes, creating satisfied and returning customers. Personalized offers have been shown to increase conversions by 20%.

Transform 59

Transform Retail Shoppers Price 59

Martech

OCTOBER 5, 2023

Q: Once you saw the success of waiving shipping fees, how did your retail media partnerships evolve from there? With more delivery and pickup, customer loyalty is waning. What’s on promotion, what do I have a coupon for? So, we thought, let’s stop experimenting [with DTC].

Retail 106

Retail Customer Shoppers eCommerce 106

Hootsuite

OCTOBER 18, 2022

Today’s customers have high expectations, and full transparency is the best way to satisfy them. People want to know a lot of information post-purchase, like when their purchase has shipped, when they can expect it, and where it is in the shipping process. Give customers confidence and peace of mind at checkout.

eCommerce 111

eCommerce Price Shoppers Shipping 111

Duct Tape Marketing

OCTOBER 20, 2014

The ultimate success of your business depends on a strong, personable relationship with your customer base to build trust. Customer trust leads to customer loyalty, which leads to customer recommendations, which means more customers! Go even further and send a longer note with the product when you ship it.

Customer 78

Customer Shipping Customer loyalty eCommerce 78

Vertical Response

MAY 3, 2024

Companies like Netflix and Uber have mastered this strategy, gaining customer loyalty without significant price raises. Offering initial lower rates through discount pricing can convert new customers who may continue making purchases even after the discount period has ended. Let’s explore discount pricing.

Price 96

Price Shipping Promotion Customer Acquisition 96

Customers.ai

DECEMBER 12, 2023

Ecommerce Tool #2 – WooCommerce Ecommerce Platform WooCommerce is a WordPress-based ecommerce platform that is made for businesses of all sizes and includes everything from payments to channel integrations to shipping and more. Messages can include targeted promotions, cart abandonment reminders, post-purchase follow-ups, and more.

eCommerce 121

eCommerce PR User-Generated Marketing 121

Use Insider

SEPTEMBER 13, 2024

This blog explores how incorporating game-like elements into your marketing strategy can supercharge engagement, increase customer loyalty, and deliver measurable business results—all while creating an enjoyable experience for your audience. By offering rewards, badges, or status upgrades, customers feel recognized and valued.

Transform 52

Transform Customer loyalty Marketing Marketers 52

Vertical Response

MARCH 27, 2023

Make sure your messages are personalized for maximum customer appeal When promoting special products and services around Easter, it is important to make sure that your messages to customers are tailored as much as possible.

Shipping 59

Shipping Shoppers Customer loyalty Promotion 59

GrowMatik

JUNE 6, 2023

Main use cases of Growmatik in Shopify Growmatik automation can serve a range of channels, from emails to pop-ups, forms, and website personalization, with the goal of boosting sign-ups, increasing ecommerce sales, fostering customer loyalty, and increasing lifetime value. Here, we choose the Order Placed template.

eCommerce 97

eCommerce Marketing Automation Platform Logistics Shipping 97

Vertical Response

MARCH 22, 2024

Online businesses open doors to a global audience, streamlining operations and reducing costs, all while promoting sustainability by reducing paper waste. These businesses not only offer unique value to customers but also promote sustainable consumption options. However, dropshipping has its challenges.

Affiliate Marketing 73

Affiliate Marketing Transform Shipping Education 73

Welcome Software

DECEMBER 4, 2024

The next keeps asking you to go to the checkout page to know the shipping charges. Yet this is exactly how many businesses handle customer interactions and customer engagement in real-time. In that case, the app probably already remembers your purchase history, and local store inventory, and can give you accurate shipping times.

Management 52

Management Customer Customer Journey Shipping 52

Use Insider

OCTOBER 3, 2024

Your customer places an order from your online store but receives no confirmation. Days pass, and there’s still no shipping update via SMS. Transactional SMS is a type of automated message that businesses send to customers to deliver important and non-promotional information. What is Transactional SMS? Let’s learn how.

Customer 52

Customer Shipping Food Real Estate 52

CXL

OCTOBER 4, 2022

How are they providing value to customers’ lives? Their offers and promotions. In many cases, social media ads are a now or never deal — either your ad converts, or the customer moves on and forgets you. Ecommerce email marketing goes beyond promotional content, however. Who might their products and brand appeal to?

eCommerce 107

eCommerce Marketing Strategy Retail Marketing 107

Vertical Response

NOVEMBER 20, 2024

Email marketing is crucial for reaching your audience, boosting sales, and fostering customer loyalty. It enables businesses to communicate products, sales, and updates to their customers. It serves both promotional and educational purposes, making it a versatile tool in any marketer’s arsenal.

Email Marketing 64

Email Marketing User-Generated Key Performance Indicator Marketing 64

Vertical Response

APRIL 26, 2024

Why Marketing KPIs Matter Harnessing the power of marketing key performance indicators (KPIs) is akin to setting the sails on a ship; without them, your marketing efforts might drift aimlessly in the vast sea of possibilities. A high ranking can lead a flotilla of organic traffic to your shores, turning the tides in your favor.

Shipping 62

Shipping Key Performance Indicator Marketing Marketers 62